Summary

Overview

Work History

Education

Skills

Timeline

Guadalupe Soveranis

Asheboro

Summary

Dynamic and customer-focused, my tenure at CVS Pharmacy honed my exceptional service and communication skills, alongside proficiency in point-of-sale systems. Known for resolving complaints and boosting customer loyalty, I excel in fast-paced environments, embodying teamwork and adaptability. My approach consistently enhances customer experiences and operational efficiency.

Overview

4

4

years of professional experience

Work History

Cvs Cashier

CVS Pharmacy

04.2018 - 03.2022

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Diploma -

Asheboro High School

Asheboro, NC

06.2018

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Exceptional customer service and communication skills
Knowledge of fitness, wellness, and activewear trends

Strong interpersonal and teamwork abilities
Ability to multitask in a fast-paced environment
Adaptability and problem-solving skills
Positive, energetic attitude, and self-motivation
Proficient in point-of-sale systems and basic inventory management
Passionate about Lululemon's brand values and products

Timeline

Cvs Cashier

CVS Pharmacy

04.2018 - 03.2022

Diploma -

Asheboro High School