Grzegorz "Greg" Gromek
Wilmington
Summary
Accomplished Field Technician with a proven track record at Spectrum, adept in technical support and professional communication. Excelled in equipment maintenance and fostering teamwork, significantly enhancing department productivity. Skilled in data analysis and safety management, consistently delivering high-quality solutions and improvements.
Professional with solid grounding in fieldwork, ready to make impact. Possess key skills in equipment maintenance, troubleshooting, and technical diagnostics. Strong focus on team collaboration and achieving results. Reliable and adaptable with keen ability to work under changing conditions.
Overview
27
27
years of professional experience
Work History
Field Technician
Spectrum
06.2016 - Current
- Kept detailed records of field measurements and data.
- Collaborated with other field technicians to resolve complex technical issues.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Delivered high-quality work by diligently following standard operating procedures.
Signal Security Technician
Time Warner Cable
05.2007 - 06.2016
- Conducted site inspections to identify potential security risks and recommend solutions.
- Generated detailed reports on completed projects, highlighting any challenges faced during installation as well as recommendations for future improvements in processes or equipment choices.
Information System Data Analyst
Time Warner Cable
05.2004 - 05.2007
- Analyzed customer data by utilizing SQL queries to identify trends and patterns that informed marketing strategies.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Automated routine data analysis tasks, freeing up time for more complex analysis.
Level3 High Speed Data Internet Technician
Time Warner Cable
07.2001 - 05.2004
- Supported sales team efforts by providing technical expertise during client meetings and product demonstrations.
- Stayed current on industry trends and technological advancements to provide knowledgeable recommendations for clients'' networking needs.
- Implemented security measures to protect client data and maintain the integrity of their networks.
Converter Room Technician
Time Warner Cable
05.2000 - 07.2001
- Diagnosed system malfunctions for timely repairs and minimal downtime.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Tap Audit
Time Warner Cable
04.1998 - 05.2000
- Conducted thorough audits of TAP systems, identifying areas for improvement and implementing corrective actions as needed.
- Maintained strict compliance with all relevant regulations and industry standards, mitigating potential risks associated with non-compliance issues.
Education
Associate of Science - Computer Engineering
Cape Fear Community College
Wilmington, NCSkills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Equipment installation
- Technical support
- Safety management
- Materials management
- Equipment maintenance
- Diagnostic testing
- Technical analysis
- Hardware and software installation
Timeline
Field Technician
Spectrum
06.2016 - Current
Signal Security Technician
Time Warner Cable
05.2007 - 06.2016
Information System Data Analyst
Time Warner Cable
05.2004 - 05.2007
Level3 High Speed Data Internet Technician
Time Warner Cable
07.2001 - 05.2004
Converter Room Technician
Time Warner Cable
05.2000 - 07.2001
Tap Audit
Time Warner Cable
04.1998 - 05.2000
Associate of Science - Computer Engineering
Cape Fear Community College
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