Gregory Taylor

Maintenance Technician
City of Raleigh Parks, Recreation, & Cultural Resources — Raleigh, NC
July 2024 – Present

• Support daily operations across 260+ municipal sites, ensuring readiness and timely resolution of operational issues
• Collaborate with internal stakeholders to identify problems, communicate updates, and improve workflow efficiency
• Track operational data, equipment usage, and site readiness to support service delivery and reporting
• Document recurring issues and contribute to process improvements that enhance operational performance
• Provide hands-on support in a fast-paced, public-facing environment requiring adaptability and strong communication

Leaf Collector (Seasonal)
Town of Cary — Cary, NC
October 2023 – January 2024

• Supported large-scale field operations across 500+ residential locations, tracking workflow progress and completion
• Maintained accurate documentation of service output to support reporting and operational accountability
• Adapted quickly to changing priorities while maintaining efficiency and safety standards

Cryptologic Technician (Technical / Signal Analyst)
U.S. Navy — Norfolk, VA
January 2017 – January 2021

• Monitored and supported mission-critical systems, identifying issues and performing troubleshooting to maintain continuous operations
• Analyzed technical data and system activity to detect anomalies and provide actionable insights to leadership
• Produced daily reports, briefs, and documentation to support decision-making across teams
• Led training and guidance for 30 personnel on systems, procedures, and cybersecurity practices
• Coordinated across teams to communicate system status, escalate issues, and ensure timely resolution
• Managed system access controls and supported secure operations aligned with policy and compliance standards
• Translated complex technical findings into clear summaries for both technical and non-technical stakeholders