GREGORY P. MITCHELL, JR.
Charlotte
Summary
Secure a position and foster the development of strong business relationships and company revenue. Achieve company revenue goals by consistently committing to the highest level of professional excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leasing Consultant
MAA SOUTH PARK
01.2023 - Current
- Working as a leasing consultant for MAA South Park in Charlotte has been an incredibly rewarding experience
- My role involves assisting potential residents in finding their ideal homes, showcasing the luxurious amenities and beautiful surroundings of the community
- I enjoy engaging with diverse individuals, understanding their needs, and guiding them through the leasing process
- The satisfaction of helping someone find a place they can call home is unparalleled
- Additionally, being part of a dynamic team and working in such a vibrant neighborhood like South Park adds to the excitement and fulfillment of my job
Leasing Agent
TRADEMARK RESIDENTIAL
01.2023 - 07.2023
- Currently I am employed with Trademark Residential and I perform as a Leasing agent at Mezzo1 in South Park Charlotte
- I have developed a comprehensive understanding of property management, with a particular focus on tenant acquisition and retention
- My responsibilities included executing targeted marketing campaigns, conducting virtual and in-person property tours, and effectively communicating the advantages of our properties to prospective residents
- My commitment to customer service excellence allowed me to build rapport with applicants and provide a seamless leasing experience
- I adeptly navigated lease negotiations and documentation, ensuring accuracy and adherence to legal and company standards
- My efforts contributed to consistently achieving and surpassing leasing targets, reflecting my dedication to the success of the property portfolio I managed
Leasing Agent
CUSHMAN & WAKEFIELD
01.2023 - 12.2023
- In addition to my marketing and sales acumen, I took pride in my meticulous approach to the administrative aspects of leasing
- This included the thorough vetting of potential tenants, preparation of leasing documents, and ensuring compliance with relevant property laws and regulations
- My interpersonal skills were instrumental in negotiating lease agreements that served the interests of both property owners and tenants, fostering a harmonious living environment
- I was also proactive in addressing tenant concerns and queries, which not only enhanced tenant satisfaction but also cemented my reputation as a responsive and reliable Leasing Agent
- During my time here I also became proficient in Yardi, Knock, and Blue Moon services
Account Manager
NEW AGE MARKETING
01.2022 - 12.2022
- Served clients as a company representative
- Maintained updated knowledge about current and future promotions offered to customers
- Facilitated partnerships with Fortune 100 and 500 companies such as Sam's Club, BJ's, and Costco
- Promoted our products with AT&T, Apple, and Samsung
- Demonstrated profitability to achieve promotion to Account Manager
- Hired and trained new client representatives to sell in the field
- Demonstrated quality leadership skills to support new hires to meet their qualifications for promotions to account manager while continuing company sales revenue goals
- Honed personal management and sales skills to sharpen adequate business education and best practices for the company
Valet / Supervisor / Assistant Manager / Manager
PARKING MANAGEMENT COMPANY, LLC
01.2019 - 12.2022
- Served as a Valet for Embassy Suites, Spring Hill Suites, The Hyatt House Hotel, and The Kimpton Hotel in Uptown Charlotte and AC Marriott in Ballantyne
- Greeted guests, unloaded luggage, attended to customers' needs related to the parking, supervision, and care of their vehicles while providing prompt customer service
- Served as a Supervisor overseeing the Valet operations to support the Account Manager's duties; Captured revenue for accurate company records; Trained new Valet associates to maintain customer service and accurate record keeping
- Ensured shifts were covered 24 hours a day, 7 days a week, and remained accessible to employees to provide hospitality for clients and customers at all times
- Served as the Assistant Manager and Manager to ensure that associates provided the highest level of service to hotel guests
- Established and maintained working relationships with both associates and clients' accounts
- Assisted in the hiring and training of employees, as well as facilitating disciplinary action, intervention, and termination when needed
- Ensured that associates were compliant with onboarding tasks and were properly trained for their work shifts and any promotion opportunities
- Arranged the scheduling and billing of private events
- Maintained revenue records, payroll, and customers' claims
- Organized proper key handling so that guests' vehicles were parked and retrieved in a timely manner and with the utmost care
- Conducted regular reviews of associates' timecard punches, claimed tips, and car counts to keep all records organized and up to date
- Maintained a positive and professional atmosphere and resolved concerns, as needed
Lifeguard
MECKLENBURG COUNTY PARKS AND RECREATION
01.2018 - 12.2019
- Performed duties as a Lifeguard to supervise and enforce pool regulations and water safety policies
- Maintained training to administer first-aid in the event of injury and to rescue swimmers in distress or in danger of drowning
- Maintained training to administer CPR and/or artificial respiration, if necessary
- Organized and supervised the activities of swimmers
Customer Service Associate
HARRIS TEETER, INC.
01.2017 - 12.2018
- Greeted customers, assisted associates and customers, properly packaged perishable and nonperishable goods
- Assisted cashiers, returned grocery carts to the appropriate areas, verified prices for customers upon request
- Maintained customer service skills, courtesy, and the ability to lift moderate to heavy products
Education
Business Administration Program -
CPCC
Charlotte, NC01.2025
High School -
Myers Park High School
Charlotte, NC01.2018
Skills
- Leasing and sales
- Application management
- Property management
- Lease writing
- Microsoft Applications
- Account Management
- Dispute handling
Accomplishments
- CPR Certification
- Creative Technical Skills in Music Production
- Art and Graphic Design
Certification
- Property Management Certification (PMC)- Various State Real Estate Commissions.
Languages
English
Full Professional
Timeline
Leasing Consultant
MAA SOUTH PARK
01.2023 - Current
Leasing Agent
TRADEMARK RESIDENTIAL
01.2023 - 07.2023
Leasing Agent
CUSHMAN & WAKEFIELD
01.2023 - 12.2023
Account Manager
NEW AGE MARKETING
01.2022 - 12.2022
Valet / Supervisor / Assistant Manager / Manager
PARKING MANAGEMENT COMPANY, LLC
01.2019 - 12.2022
Lifeguard
MECKLENBURG COUNTY PARKS AND RECREATION
01.2018 - 12.2019
Customer Service Associate
HARRIS TEETER, INC.
01.2017 - 12.2018
High School -
Myers Park High School
- Property Management Certification (PMC)- Various State Real Estate Commissions.
Business Administration Program -
CPCC
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