Gregory Phauls
Summary
Dependable self-starter with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and case management. Dedicated to learning, growing, and succeeding in new career opportunities. Motivated to obtain an innovative position that broadens my horizon and utilizes my skills and experience.
Overview
12
12
years of professional experience
Work History
Claims Examiner
Reliance Matrix
01.2023 - Current
- Investigates claim issues providing resolution within departmental and regulatory guidelines.
- Accurately codes all system fields with correct financial, diagnosis and duration information.
- Adheres to compliance, departmental procedures, and Unfair Claims Practice regulations.
- Actively contributes to customer service, quality and performance objectives.
- Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPPA rules and regulations
Carpenter
G&M Millwork
10.2020 - 12.2022
- Fabricated parts and assembles pre-cut wood and metal doors for use in mobile homes, trailers, or prefabricated buildings
- Positioned specified wood frame members in jig and nails or staples members together to form door frame
- Marked locations of window and lock on door, using templates, and cuts openings in door, using electric router or power shears
- Cut wood, panels, and other wooden materials to precise measurements
- Designed and built mechanical gates and fences.
HR Assistant
Comcast
03.2019 - 05.2020
- Serve as Central HR point-of-contact for all Comcast employees across country
- Provide consultation to domestic and international Company Employees, People Leaders & Human Resources Professionals
- Support HR Business Processes, Policies, Compensation, Recruitment, Human
Capital Management, Security, Reporting, Leave of Absence, Learning, etc - Collaborate with internal and external teams on escalated and/or complex matters: HR Service Delivery, Centers of Excellence, and local Business
- Partners to deliver conflict resolution, alleviate problems and interpret policies and procedures
Technician
HVAC, Florida Breeze
02.2018 - 03.2019
- Installed and maintained indoor ventilation air and heat system
- Performed consultations with customers
- Replaced or repaired parts or units
- Advised clients how to improve a system to become energy efficient
- Maintained accurate inventory of all equipment and HVAC resource
- Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
Construction Laborer
Pyramid P.A
03.2013 - 06.2014
- Required to take instruction from the construction supervisor and work accordingly
- Responsible for painting walls, doors and windows of building structure
- Load and unload trucks of building materials
- Worked quickly and accurately to ensure that production standards were met on a consistent basis
- Worked independently while meeting productivity and quality goals in a fast-paced environment
- Increased team efficiency and met project requirements by correctly operating site equipment.
Education
High School Diploma -
Indian River State College
01.2009
Skills
- Understanding of HR Policies
- Human Resources Support
- Effective Time Management
- Adaptability
- Customer Service
- Microsoft Office
- Strong Communication Skills
- Highly Organized
- Conflict and Dispute Resolution
- Employee Experience
- Case Management
- Critical thinking and problem solving
Timeline
Claims Examiner
Reliance Matrix
01.2023 - Current
Carpenter
G&M Millwork
10.2020 - 12.2022
HR Assistant
Comcast
03.2019 - 05.2020
Technician
HVAC, Florida Breeze
02.2018 - 03.2019
Construction Laborer
Pyramid P.A
03.2013 - 06.2014
High School Diploma -
Indian River State College
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