Gregory D. Bell

Promoted to lead the development and growth of business operations across national tire and automotive service retail franchise. Alongside a team of cross-functional professionals, providing consultative operational and marketing expertise, focus on continually enhancing the value proposition through consultations with suppliers and strategic vendor partners to 650+ retail locations.

• Drove in excess of $400M in revenue and 2.5M units in consecutive years.
• Developed and launched high-impact and comprehensive brand and consumer strategy at the 2021 National Business Conference, increasing consumer awareness 4%.
• Succeeded in expanding total franchise locations by 1.5% in 2022 and 4% in 2023 through intensive brand positioning and resource allocation.
• Negotiated and introduced an industry-leading and best-in-class tire, service, and roadside assistance warranty program in 2020.

Advanced to this key leadership role to oversee the financial planning and budgeting process for a $550M sales region, ensuring financial controls and measures were in place to drive business growth.

• Directed 400+ associates across 18 distribution centers; instituted hub-and-spoke model to continually boost sales and broaden customer access to products.
• Designed and executed a strategic sales and operating plan that led to increased revenues by 8% in 2016 and 11% in 2017.
• Directed two warehouse consolidation initiatives while maintaining overall revenue performance, reducing OPEX by 12%.
• Co-designed and led an organizational change management strategy for field sales and operational leaders, spearheading a comprehensive reorganization in 2016 that improved team efficiency and functional alignment across the company.

Hired to focus on identifying, sourcing, designing and executing wide array of technologies and systems to meet aggressive corporate goals. Took charge in instituting optimal procedures, streamlining distribution channels, reducing operating expenses, and navigating M&A activities, leading a 10-person team.

• Organized and led teams through the consolidation of 15 distribution centers; integrated operations, customer assignments and assets of two separate M&As, representing $1.3B in total annual revenue over a two-year period.
• Led cross-functional teams that facilitated twelve distribution center relocations, eight “greenfield” openings, and 32 Oracle WMS conversions.
• Spearheaded Oracle/WMS requirements and UAT for systems upgrade in 2014.

Brought on to apply operational expertise resulting in promotions to roles of greater accountability and impact at distribution locations in Portland, OR and Phoenix, AZ. Oversaw 31 associates and $2.2M P&L, handling shipping and customer relations responsibilities throughout Phoenix DC servicing territory.

Supervised the Customer Service Department and transportation department to ensure accurate, timely deliveries and dispute resolution (OR)

■ Staffed and opened a greenfield” Phoenix Distribution Center in 2005, surpassing service-level goals within the first quarter of operation.

■ Recruited, onboarded and curated training curriculum in collaboration with HR teams across 35 warehouse, delivery, and customer service associates. Attained a 95% C-SAT score within the first quarter of operation.

■ Negotiated the transfer of 24 customer store locations, increasing OPEX profitability by 29%,

■ Renewed two supply contracts in year one, leading to revenue increase of 11%.

■ Collaborated with both Corporate and Franchise-owned locations across AZ & CA territory