Gregory Bradley
Charlotte
Summary
Dynamic retail professional with a proven track record at Pacific Sunwear, excelling in customer service and team leadership. Skilled in money handling and inventory management, I foster positive customer relations and enhance store performance through effective problem-solving and staff training. Committed to creating welcoming environments that drive repeat business.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Pacific Sunwear
01.2025 - Current
- Managing and overseeing the shipment process to ensure timely, accurate, and efficient delivery.
- Effectively managing and organizing the stockroom to ensure optimal inventory control, accessibility, and efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Vans
04.2019 - 08.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Zumiez
02.2017 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Mallard Creek High School
Charlotte06-2016
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff training and development
Timeline
Assistant Manager
Pacific Sunwear
01.2025 - Current
Sales Associate
Vans
04.2019 - 08.2019
Sales Associate
Zumiez
02.2017 - 09.2017
High School Diploma -
Mallard Creek High School
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