Grayson McKee
Durham
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
11
11
years of professional experience
Work History
Sales Specialist
Lowes Home Improvment
Durham
03.2025 - Current
- Assisted customers in selecting products for home improvement projects/installed sales.
- Demonstrated product features and benefits to enhance customer experience.
- Daily emails & phone calls to vendors/installers/customers.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Resolved customer complaints in a timely manner.
- Maintained organized and visually appealing merchandise displays on the sales floor.
Department Supervisor: Specialty Sales
Lowes Home Improvment
Durham
01.2024 - 01.2025
- Trained new team members on product knowledge and customer service.
- Managed inventory levels and organized stock displays effectively.
- Coordinated with other departments to streamline supply chain processes.
- Conducted team meetings to discuss sales strategies and product promotions.
- Maintained a clean and organized workspace for optimal efficiency.
- Trained employees on new processes or procedures as needed.
- Resolved customer complaints in a timely manner.
- Trained and mentored new associates on department policies and procedures.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Conducted performance reviews for staff members.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Created reports summarizing daily operations for upper-level management review.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Facilitated communication between management, staff, and customers.
Sales Specialist
Lowes Home Improvment
Shelby
11.2020 - 01.2024
- Assisted customers in selecting products for home improvement projects/installed sales.
- Demonstrated product features and benefits to enhance customer experience.
- Daily emails & phone calls to vendors/installers/customers.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Resolved customer complaints in a timely manner.
- Maintained organized and visually appealing merchandise displays on the sales floor.
Maintenance Crew Member
Deerbrook Golf Course
Shelby
06.2015 - 11.2020
- Operated mowers and maintenance equipment for course upkeep.
- Applied fertilizers and pesticides according to safety protocols.
- Conducted regular inspections of golf course facilities and equipment.
- Responded promptly to maintenance requests from staff and management.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Maintained and repaired irrigation equipment for consistent functionality and performance.
- Operated and maintained irrigation systems, including pumps, pipes and sprinklers.
- Assisted in the installation of underground pipe networks for large-scale irrigation projects.
Education
Some College (No Degree) - Criminal Justice
Appalachian State University
Boone, NCSome College (No Degree) - Agriculture
Central Piedmont Community College
Charlotte, NCSkills
- Strong work ethic
- Customer engagement
- Sales proficiency
- Effective communication
Timeline
Sales Specialist
Lowes Home Improvment
03.2025 - Current
Department Supervisor: Specialty Sales
Lowes Home Improvment
01.2024 - 01.2025
Sales Specialist
Lowes Home Improvment
11.2020 - 01.2024
Maintenance Crew Member
Deerbrook Golf Course
06.2015 - 11.2020
Some College (No Degree) - Criminal Justice
Appalachian State University
Some College (No Degree) - Agriculture
Central Piedmont Community College