Grayson Lail
Leland
Summary
Detail-oriented Field Adjuster with strong skills in claims investigation and damage assessment. Proven ability to communicate effectively with clients and deliver timely results.
Overview
5
5
years of professional experience
Work History
Field Adjuster
Farm Bureau Insurance
Wilmington, NC
05.2025 - Current
- Evaluated property damage claims to determine validity and coverage under policy terms.
- Conducted on-site inspections to assess damages and gather necessary evidence for claims processing.
- Collaborated with policyholders to explain claim processes and address inquiries effectively.
- Documented findings meticulously in reports to support accurate claims decisions and outcomes.
- Utilized industry-standard software for claim management and tracking throughout the adjustment process.
- Maintained compliance with regulatory requirements while assessing claims and conducting investigations.
- Assisted senior adjusters in managing complex claims, contributing to overall team efficiency and productivity.
- Developed strong relationships with clients through effective communication and timely follow-up on claim status updates.
Military Police Officer
North Carolina Army National Guard
Raleigh, NC
10.2021 - Current
- Enforced laws and regulations to maintain order during military operations.
- Conducted security assessments to identify vulnerabilities and enhance safety protocols.
- Coordinated with local law enforcement agencies for joint training exercises and community relations.
- Supervised personnel during patrols, ensuring adherence to operational standards and procedures.
- Led investigations into incidents, gathering evidence and preparing reports for command review.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
Asset Protection Supervisor
Walmart
Charlotte, NC
01.2022 - 05.2025
- Led investigations into theft incidents, reducing loss through effective surveillance and reporting.
- Developed training programs for staff on loss prevention techniques and safety protocols.
- Implemented inventory control measures, enhancing accuracy in stock management processes.
- Collaborated with law enforcement on criminal activity cases, ensuring timely resolution of theft issues.
- Conducted regular audits to assess compliance with asset protection policies and procedures.
- Analyzed incident reports to identify trends and recommend strategic improvements for security measures.
- Mentored junior staff in best practices for asset protection and emergency response procedures.
Education
Bachelor of Arts - Business Administration
Lenoir-Rhyne University
Hickory, NC05.2026
Associate of Arts -
Catawba Valley Community College
Hickory, NC05.2024
Associate of Science -
Catawba Valley Community College
Hickory, NC05.2024
Skills
- Liability analysis
- Estimating software
- Claims investigation
- Damage assessment
- Insurance policy knowledge
- Problem-solving
- Insurance regulations
- Policy interpretation
- Property inspection
- Attention to detail
- Time management
- Active listening
- Claims
Timeline
Field Adjuster
Farm Bureau Insurance
05.2025 - Current
Asset Protection Supervisor
Walmart
01.2022 - 05.2025
Military Police Officer
North Carolina Army National Guard
10.2021 - Current
Bachelor of Arts - Business Administration
Lenoir-Rhyne University
Associate of Arts -
Catawba Valley Community College
Associate of Science -
Catawba Valley Community College