Grayson Jordan
Tarboro
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Food and Consumables Team Lead
Walmart
Nashville
10.2024 - Current
- Led team in daily operations and workflow management.
- Coordinated training sessions for new team members and ongoing staff development.
- Communicated project updates and progress to upper management effectively.
- Supervised quality control measures to ensure compliance with company standards.
- Organized regular team meetings to address challenges and share ideas.
- Facilitated conflict resolution among team members to maintain a positive work environment.
- Managed scheduling and task assignments to optimize resource allocation.
Stocking 1 Team Lead
Walmart
Nashville
10.2019 - 10.2024
- Led team in daily operations and ensured compliance with company policies.
- Coordinated training sessions for new staff to enhance service efficiency.
- Oversaw inventory management and maintained optimal stock levels.
- Implemented process improvements to streamline workflow and reduce delays.
- Assisted in scheduling shifts to meet operational demands and employee availability.
- Monitored team performance and provided constructive feedback for development.
- Facilitated communication between departments to improve customer service outcomes.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
Stocking 2 Team Lead
Walmart
Tarboro
10.2014 - 10.2018
- Supervised daily operations and ensured team adherence to company policies.
- Trained new associates on store procedures and customer service standards.
- Coordinated inventory management and organized merchandise on sales floor.
- Facilitated team meetings to discuss goals, challenges, and best practices.
- Resolved customer inquiries and complaints with effective communication skills.
- Monitored performance metrics to identify areas for improvement within the team.
- Collaborated with management to implement promotional displays and signage.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Education
Tarboro High School
Tarboro, North CarolinaSkills
- Team leadership
- Conflict resolution
- Inventory management
- Quality control
- Staff training
- Customer service
- Workflow optimization
- Performance monitoring
- Communication skills
- Process improvement
- Scheduling management
- Goal setting
- Idea sharing
- Production monitoring
- Schedule management
- Task delegation
- Influencing skills
- Employee training
- Project management
Timeline
Food and Consumables Team Lead
Walmart
10.2024 - Current
Stocking 1 Team Lead
Walmart
10.2019 - 10.2024
Stocking 2 Team Lead
Walmart
10.2014 - 10.2018
Tarboro High School