Graham Hemmings
Greensboro
Summary
Experienced Systems Administrator with 3 years work history and a proven track record of optimizing server and network performance for over 39,000 users. Incorporated a proactive monitoring system that reduced downtime by 30%, helping maintain productivity across multiple locations around the globe. Led a successful migration to a cloud-based infrastructure, achieving a 40% reduction in hardware costs while enhancing scalability. Expertise in automation and user training ensures reliable systems and high end user satisfaction, delivering substantial value to organizational efficiency.
Overview
1
1
Certification
Work History
IT Systems Administrator
Bailey IT Associates
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Implemented effective monitoring solutions to track system performance metrics, enabling proactive issue resolution.
- Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
Systems Administrator
ARMA Global Corporation
- Oversaw the daily management of company servers and network infrastructure, ensuring optimal performance and uptime for over 39,000 users across multiple locations and multiple networks.
- Developed and implemented a proactive monitoring system that identified potential issues before they became critical, reducing downtime by 30% and keeping teams productive
- Automated routine maintenance tasks, which not only saved the IT team an average of10 hours per week but also improved system reliability and user satisfaction
- Led a major migration project to a cloud-based infrastructure, resulting in a40% reduction in hardware costs and increased scalability for future growth
- Provided training and support to staff on new systems, enhancing overall user adoption rates and ensuring a seamless transition with minimal disruptions
Education
Bachelor Of Science - Cloud Computing
Western Governors University
Salt Lake City, UTSkills
- Server Management Professional
- Network Infrastructure Professional
- Cloud Migration Professional
- System Automation Professional
Certification
AWS Certified Cloud Practitioner,
Axelos ITILv3 Foundation,
CompTIA Security+,
CompTIA Network+,
CompTIA A+
Timeline
IT Systems Administrator
Bailey IT Associates
Systems Administrator
ARMA Global Corporation
Bachelor Of Science - Cloud Computing
Western Governors University
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