Gracie Scott
Salisbury
Summary
Clinical professional with strong background in patient care and medical procedures. Adept at supporting healthcare teams in delivering high-quality care and maintaining efficient operations. Skilled in phlebotomy, EKG, patient scheduling, and medical documentation. Reliable team player who adjusts to changing needs and consistently achieves results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CMA
Rowan Diagnostic Clinic
02.2024 - Current
- Assisted providers with patient examinations and procedures, ensuring smooth clinical operations.
- Educated patients on treatment plans, medications, and lifestyle adjustments to enhance health outcomes.
- Maintained cleanliness and organization of examination rooms, adhering to infection control protocols.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Managed prescription refills requests promptly resulting in better medication adherence among patients.
- Taught patients about medications, procedures, and care plan instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians during minor surgical procedures contributing to improved patient outcomes.
CMA
American Family Care, Inc
09.2020 - Current
- Managed patient intake processes, including scheduling appointments and verifying insurance information.
- Supported administrative tasks such as filing medical records and handling correspondence with patients and insurers.
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
- Assisted with patients, supported physical, and emotional needs across multiple sites and locations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Education
High School Diploma -
West Rowan High School
Mount Ulla, NCNational Healthcare Association
Skills
- Blood pressure monitoring
- Venipuncture
- Vital signs monitoring
- HIPAA compliance
- Specimens collection and processing
- Minor surgical assistance
- Clinical documentation
- IV insertion
- Phlebotomy techniques
- Sterilization techniques
- Patient scheduling
- Immunization administration
- Insurance verification
- Document filing
- Medical terminology
- Healthcare ethics
- Preventive care
- Drug screening
- Laboratory testing
- Injection administration
- Pediatric care
- Glucose testing
- Customer service
- Direct patient care
- Patient-focused care
- Compassionate
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
CMA
Rowan Diagnostic Clinic
02.2024 - Current
CMA
American Family Care, Inc
09.2020 - Current
High School Diploma -
West Rowan High School
National Healthcare Association