Gracen Turner
Swansboro,NC
Summary
Dynamic and dedicated professional with a strong work ethic and a proven track record of excellence across diverse roles in hospitality and service-driven environments. Recognized for delivering exceptional guest and client experiences through attentive care, clear communication, and a commitment to quality. Skilled in maintaining strict hygiene standards, multitasking efficiently under pressure, and fostering loyalty through consistent, high-level service.
Overview
5
5
years of professional experience
Work History
Server
Snapperz Grill & Steam Bar
07.2023 - Current
- Provided excellent customer service by promptly addressing guest inquiries and needs.
- Adapted quickly to changing menus and specials, ensuring accurate information relayed to guests.
- Contributed to a positive team environment through effective communication with colleagues.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Server
Fisherman's Galley
06.2020 - 08.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Utilized knowledge of menu to make recommendations , enhancing customer dining experience .
- Facilitated team-oriented atmosphere , assisting coworkers during rush periods to ensure smooth operations.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Dental Sterilization Technician
Kids First Dental
01.2023 - 04.2023
- Collaborated with dental team to ensure timely availability of sterile instruments for procedures .
- Ensured patient safety by strictly adhering to OSHA regulations and CDC guidelines for infection control .
- Received deliveries to stock supply closet and manage inventory of dental products and equipment .
Education
No Degree - Medical Assisting
Rockingham Community College
Wentworth, NC04-2023
No Degree - Phlebotomy
Rockingham Community College
Wentworth, NC12-2022
High School Diploma -
John Motley Morehead High School
Eden, NC06-2021
Skills
- Strong work ethic
- Client relationship management
- Hospitality service expertise
- Patient confidentiality
- Attention to detail
- Reliability
- Excellent communication
- Compassionate demeanor
Timeline
Server
Snapperz Grill & Steam Bar
07.2023 - Current
Dental Sterilization Technician
Kids First Dental
01.2023 - 04.2023
Server
Fisherman's Galley
06.2020 - 08.2023
No Degree - Medical Assisting
Rockingham Community College
No Degree - Phlebotomy
Rockingham Community College
High School Diploma -
John Motley Morehead High School
Similar Profiles
Luke GreenLuke Green
Server at Snapperz Grill & Steam BarServer at Snapperz Grill & Steam Bar
Hakeem FrazierHakeem Frazier
Food Server at Snapperz Grill & Steam BarFood Server at Snapperz Grill & Steam Bar
Owen BellamyOwen Bellamy
Shift Leader: Head Server at Snapperz Grill and Steam BarShift Leader: Head Server at Snapperz Grill and Steam Bar
Jennifer KetnerJennifer Ketner
Provider Contracting Advisor at Cigna HealthCare of North Carolina, Inc.Provider Contracting Advisor at Cigna HealthCare of North Carolina, Inc.
Wanda EmoryWanda Emory
Caregiver at Home Health AidCaregiver at Home Health Aid