Grace Vazquez
Lumberton,NC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Transportation Supervisor
C&S Wholesale Grocers Inc.
09.2021 - Current
- Oversee daily transportation operations to ensure timely delivery and compliance with safety regulations.
- Manage scheduling and routing of delivery vehicles for optimal efficiency and cost-effectiveness.
- Coordinate schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Conduct performance evaluations for drivers and dispatchers, providing feedback to support professional development and accountability.
- Ensure proper documentation is completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Address issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
- Monitor and maintain on-time delivery, reliability, service and performance.
- Ensure timely deliveries by closely tracking shipments and promptly addressing any delays or issues.
- Coordinate backhaul logistics to optimize transportation efficiency and reduce operational delays.
- Coordinate pick up appointments with vendors
Transportation Representative
C&S Wholesale Grocers Inc.
06.2021 - 09.2021
- Trained new staff on transportation protocols and systems, fostering a culture of continuous improvement.
- Enhanced customer satisfaction by providing timely and accurate transportation updates.
- Assisted in resolving disputes or discrepancies related to invoices, shipments, or damages promptly and professionally.
Payroll Specialist
C&S Wholesale Grocers Inc.
04.2017 - 06.2021
- Verified attendance, hours worked, pay adjustments, and post information onto designated records
- Recorded employee information, such as exemptions, late, absences (PTO), and years safe driving bonus for payroll records
- Built various spreadsheets to track information for management reports utilizing excel
- Collaborated with HR to resolve employee inquiries regarding payroll discrepancies and benefits.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Dispatcher
C&S Wholesale Grocers Inc.
03.2009 - 04.2017
- Dispatched drivers, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs
- Relayed work orders, messages, or information to or from work crews, supervisors, or field inspectors
- Verified all loads were covered and dispatched on time to satisfy the customer’s needs, requests and specifications
- Monitored shipment statuses, addressing issues proactively to minimize delays.
Reclaim
C&S Wholesale Grocers Inc.
06.2008 - 03.2009
- Scanned store returns for store credit on damaged, out of date, recalled, or seasonal items
- Placed items in their correct slots for proper disposition
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Frank H Peterson
Jacksonville, FL05-2007
Skills
- Transportation management
- Route planning
- Managing schedules
- Routing
- Accident / incident reports
- Driver supervision
- Scheduling
- On-time delivery
- Dispatch operations
- Attention to detail
- Staff training
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Transportation Supervisor
C&S Wholesale Grocers Inc.
09.2021 - Current
Transportation Representative
C&S Wholesale Grocers Inc.
06.2021 - 09.2021
Payroll Specialist
C&S Wholesale Grocers Inc.
04.2017 - 06.2021
Dispatcher
C&S Wholesale Grocers Inc.
03.2009 - 04.2017
Reclaim
C&S Wholesale Grocers Inc.
06.2008 - 03.2009
High School Diploma -
Frank H Peterson