Grace Thompson
Raleigh
Summary
Motivated & Dedicated graduate with a strong foundation in customer service, leadership, hands on experience, and organized operations. Along side of being skilled in animal behavior & animal handling with a proven track record of effectively managing and caring for a variety of animals, combined with excellent communication and problem solving abilities. Seeking to leverage my expertise to promote the health and well-being of animals and/or contributing to the business realm of strong communication, problem-solving, and time management skills to a growing organization.
Overview
2026
2026
years of professional experience
Work History
Vet Assistant
Banfield Animal Hospital
2025 - Current
- Assisted veterinarians in performing examinations and treatments for diverse animal species.
- Monitored patient health post-surgery, ensuring comfort and recovery.
- Educated pet owners on proper care, nutrition, and preventive measures.
- Maintained accurate medical records and documentation for all patients.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Collected patient biopsies and blood samples for laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
- Boosted vaccination compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.
Front End Associate
Home Depot
02.2023 - 05.2025
- Greeted and assisted customers in a courteous and professional manner at the front end of the store
- Efficiently processed customer transactions using cash registers and POS systems
- Maintained cleanliness and organization of the front end area, including shelves and displays
- Answered customer inquiries and provided information about products and promotions
- Collaborated with team members to ensure a positive shopping experience for customers
Team Lead
Academy Sports
08.2021 - 01.2023
- Led a team of 10 individuals, overseeing their daily tasks and providing guidance and support to ensure team goals were met on time
- Conducted regular performance evaluations and provided coaching and feedback to team members to enhance their skills and productivity
- Collaborated with cross-functional teams to coordinate project timelines and facilitate effective communication among team members
- Managed team schedule and resource allocation to optimize efficiency and meet project deadlines within budget constraints
- Implemented best practices for team collaboration and project management to improve overall team performance and deliver results consistently
Floor Staff
Regal Ent.
02.2018 - 08.2021
- Provided exceptional customer service by assisting shoppers with product inquiries and locating items on the floor
- Maintained cleanliness and organization of the store by regularly restocking shelves and ensuring displays were neatly arranged
- Operated cash registers and processed transactions accurately and efficiently
- Collaborated with team members to meet daily sales goals and ensure customer satisfaction
- Monitored and reported any safety hazards or incidents to ensure a safe shopping environment for customers and staff
Education
B.S. - Animal Science
North Carolina A&T State
Greensboro, North Carolina05.2025
Skills
- Communication
- Problem Solving & Critical Thinking
- Teamwork & Collaboration
- Adaptability & Flexibility
- Interpersonal
- Technical (computer data analysis)
- Leadership
- Customer Service
Custom Section
Motivated & Goal Oriented Bachelor of Science professional, seeking an entry level job postgrad in the Animal Science/care &/or the business field. Ready to apply academic knowledge and internships experience to contribute effectively and grow professionally.
Timeline
Front End Associate
Home Depot
02.2023 - 05.2025
Team Lead
Academy Sports
08.2021 - 01.2023
Floor Staff
Regal Ent.
02.2018 - 08.2021
B.S. - Animal Science
North Carolina A&T State
Vet Assistant
Banfield Animal Hospital
2025 - Current