Summary
Overview
Work History
Education
Skills
Timeline
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Grace Stanfield

Charlotte

Summary

Customer-focused candidate prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Del Frisco's Double Eagle
05.2024 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
  • Managed reservation system, facilitating efficient table assignments and waitlist management.
  • Collaborated with servers to optimize guest flow and enhance dining experience.
  • Conducted opening and closing duties, ensuring operational readiness of the restaurant environment.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Restaurant Hostess

Olive Garden
11.2023 - 04.2024
  • Monitored dining area for guest needs, addressing concerns promptly to maintain satisfaction.
  • Maintained cleanliness and organization of host station, contributing to positive first impressions.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Personal Care Assistant

Help at Home
08.2023 - 11.2023
  • Assisted clients with daily living activities, enhancing their comfort and independence.
  • Developed individualized care plans to address specific client needs and preferences.
  • Provided companionship and emotional support, fostering positive relationships with clients.
  • Monitored client health conditions, reporting changes to healthcare professionals promptly.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Chiropractic Assistant

New Life Chiropractic
01.2023 - 05.2023
  • Assisted patients with scheduling appointments and managing front desk operations.
  • Facilitated patient intake processes, ensuring accurate collection of medical histories.
  • Educated patients on treatment plans and exercises to promote recovery.
  • Maintained cleanliness and organization of treatment areas and equipment.
  • Supported chiropractors during patient treatments by preparing necessary tools and materials.

Crew Leader

AMC Theatres
10.2021 - 12.2022
  • Supervised daily operations, ensuring adherence to safety protocols and operational efficiency.
  • Trained and mentored new crew members on customer service standards and operational procedures.
  • Assisted in inventory management, maintaining stock levels to support smooth operational flow.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.

Education

Statesboro High School
Statesboro, GA

Skills

  • Punctual and dependable
  • Team player
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Greeting guests
  • Reservation handling
  • Telephone etiquette
  • Direct patient care
  • Compassionate caregiving
  • Appointment scheduling
  • Knowledgeable in medical terminology

Timeline

Restaurant Hostess

Del Frisco's Double Eagle
05.2024 - Current

Restaurant Hostess

Olive Garden
11.2023 - 04.2024

Personal Care Assistant

Help at Home
08.2023 - 11.2023

Chiropractic Assistant

New Life Chiropractic
01.2023 - 05.2023

Crew Leader

AMC Theatres
10.2021 - 12.2022

Statesboro High School

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Grace Stanfield