Grace Rizzotto
Hope Mills,NC
Overview
2
2
years of professional experience
Work History
Crew Member Shift Manager
Smoothie King
05.2024 - 07.2024
- Worked front counter and back of house
- Took orders, prepared drinks, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained accurate records of employee attendance, time-off requests, and any disciplinary actions taken.
- Managed cash handling procedures accurately, ensuring proper accountability at the end of each shift.
- Resolved customer complaints and issues professionally, ensuring repeat business and loyalty.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Oversaw food preparation and monitored safety protocols.
Crew Member
Smoothie King
09.2022 - 07.2023
- Worked front counter and back of house
- Took orders, prepared drinks, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Science - Nursing
University of North Carolina At Pembroke
Pembroke, NC05-2027
High School Diploma -
Gray's Creek High School
Hope Mills, NC06-2023
Skills
- Customer service focus
- Money handling
- Food preparation
Timeline
Crew Member Shift Manager
Smoothie King
05.2024 - 07.2024
Crew Member
Smoothie King
09.2022 - 07.2023
Bachelor of Science - Nursing
University of North Carolina At Pembroke
High School Diploma -
Gray's Creek High School
Similar Profiles
Shannon AquinoShannon Aquino
Area Manager at Smoothie Sailing LLC dba Smoothie KingArea Manager at Smoothie Sailing LLC dba Smoothie King
Jackson MunroJackson Munro
Shift Leader at Smoothie KingShift Leader at Smoothie King
Caitlin CoverCaitlin Cover
Area Manager at Smoothie KingArea Manager at Smoothie King
Cherokee EstersCherokee Esters
Shift Leader at Smoothie KingShift Leader at Smoothie King
William Evers JrWilliam Evers Jr
Captain at Hope Mills FDCaptain at Hope Mills FD