Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Grace Mohler

Charlotte,NC

Summary

Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.

Overview

7
7
years of professional experience

Work History

Scheduling Coordinator

A Bridge to Achievement
10.2024 - Current
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
  • Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
  • Generated reports and tracked data to monitor operational priorities and scheduling.
  • Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
  • Coordinated training sessions for new hires, ensuring seamless integration into the team''s scheduling processes.

Co-Owner

McCoy Fireworks
11.2018 - 01.2025
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Registered Behavior Technician

Hopebridge Autism Therapy Center
10.2023 - 10.2024
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Supported client using principles of applied behavior analysis.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.

Registered Behavior Technician

ABS Kids
05.2022 - 09.2023
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
  • Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
  • Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
  • Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
  • Conducted functional assessments to identify triggers and develop targeted interventions for challenging behaviors.
  • Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.

Registrar's Assistant

Bethany International
08.2021 - 01.2022
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Updated computer system with latest information to keep records current and accurate.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Developed and implemented registration policies, procedures and timelines for smooth administration processes.
  • Resolved student registration issues to reduce acceptance, enrolment and payment delays.
  • Monitored enrollment processes to meet regulations and accreditation standards.
  • Prepared balanced course schedules, student rosters and class lists.
  • Facilitated student registration with admissions and records departments for smooth administration processes.

Behavioral Aide

Cornerstone Christian Academy
12.2020 - 08.2021
  • Provided one-on-one support for students struggling with emotional or behavioral issues during class time and school activities.
  • Maintained accurate records of student progress and interventions, ensuring data-driven decision making for support strategies.
  • Conducted functional behavioral assessments to identify triggers and patterns of behavior, informing intervention strategies.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans for students with behavioral challenges.
  • Implemented crisis prevention techniques to de-escalate challenging situations, maintaining safety for all involved parties.
  • Supported the development of self-advocacy skills in students by providing guidance on expressing needs appropriately.
  • Reduced incidents of disruptive behavior by establishing clear expectations and consequences for students.
  • Conducted regular reviews of student progress, adjusting intervention strategies to optimize outcomes and support growth in all areas.

Education

Associate of Arts -

Gaston College
Dallas, NC
12-2025

Skills

  • Problem-solving
  • Strong work ethic
  • Data entry
  • Verbal and written communication
  • Time management skills
  • Teamwork and collaboration
  • Attention to detail
  • Schedule management
  • Critical thinking
  • Staff coordination
  • Scheduling proficiency
  • Customer relationship management
  • Effective multitasking

Languages

Spanish
Limited Working
Arabic
Limited Working

Timeline

Scheduling Coordinator

A Bridge to Achievement
10.2024 - Current

Registered Behavior Technician

Hopebridge Autism Therapy Center
10.2023 - 10.2024

Registered Behavior Technician

ABS Kids
05.2022 - 09.2023

Registrar's Assistant

Bethany International
08.2021 - 01.2022

Behavioral Aide

Cornerstone Christian Academy
12.2020 - 08.2021

Co-Owner

McCoy Fireworks
11.2018 - 01.2025

Associate of Arts -

Gaston College

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Grace Mohler