GRACE KIRAL
Boone
Summary
Dynamic professional with a proven track record in patient care and customer service, demonstrated during my time at Glenbridge Health and Rehabilitation, The Greens at Maple Leaf, and The Foley Center at Chestnut Ridge. Skilled in organizational abilities and empathy, I excel in creating positive experiences for my patients and their families alike. My leadership and problem-solving skills have significantly contributed to enhancing operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
CNA
The Foley Center at Chestnut Ridge
Blowing Rock, NC
09.2025 - Current
- Administer prescribed medications to residents according to physician orders and facility policies while maintaining accurate medication records.
- Monitor residents for medication effectiveness, side effects, and adverse reactions, reporting concerns promptly to the nursing team.
- Assist residents with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and feeding.
- Measure and document vital signs, intake and output, and changes in resident condition.
- Support resident mobility through ambulation, transfers, repositioning, and use of assistive devices while following proper body mechanics.
- Maintain accurate and timely documentation of patient care and medication administration in the electronic health record.
- Collaborate with nurses and interdisciplinary team members to promote resident safety, comfort, and quality of care.
- Foster positive relationships with residents and families through compassionate communication and person-centered care.
Nanny/Babysitter/Petsitter
Daiana Hayden
Mooresville, NC
12.2022 - Current
- Organized and facilitated fun and educational activities for kids
- Managed household duties such as preparing meals and light housekeeping
- Maintained a safe and clean environment for children and pets
CNA
The Greens at Maple Leaf
Statesville, North Carolina
05.2025 - 05.2026
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Documented patient care services by charting in designated areas.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
CNA
Glenbridge Health And Rehabilitation
Boone, NC
09.2024 - 08.2025
- Observed and reported unusual symptoms and changes to charge nurse.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Documented information in patient charts, and communicated status updates to the care team.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Front Desk Receptionist
Lake Norman Raquet & Social Club
Mooresville, NC
05.2024 - 12.2024
- Scheduled reservations and answered phones
- Greeted and assisted visitors
- Handled cash and card transactions
Food Runner/Front of House Employee
The Counter
Mooresville, NC
10.2023 - 06.2024
- Experienced in providing excellent customer service in a fast-paced restaurant environment
- Proficient in working effectively as part of a team to ensure smooth flow of food service
- Familiar with menu items and able to make recommendations to enhance dining experience
- Provided excellent customer service and ensured a positive dining experience for guests
Retail Sales Associate
Molly Malones Boutique
Mooresville, NC
05.2023 - 09.2023
- Assisted customers in finding products and making purchasing decisions while maintaining a clean and organized store environment
- Provided product knowledge and recommendations to customers, promoting upselling and cross-selling opportunities
- Managed and increased sales in a retail store by developing customer relationships and providing excellent service
Hostess
Fusion Bowl
Mooresville, NC
05.2022 - 09.2023
- Managed reservations, greeted guests, and provided seating
- Developed strong communication and customer service skills in fast-paced dining environment
- Handled guest complaints and issues with professionalism and problem-solving skills
- Managed guest flow and seating rotations to ensure smooth dining experience for all patrons
Education
CNA -
Career and Technical School
Troutman, NC05-2024
High School Diploma - undefined
Lake Norman High School
Mooresville, NC05-2024
Nursing
Appalachian State University
Boone, NCMed Aide -
CCC&TI
Hickory, NC05-2025
Skills
- Organizational skills
- Compassion
- Communication
- Empathy
- Attention to detail
- Active listening
- Flexibility and adaptability
- Time management
- Problem Solving
- Leadership
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Basic life support
Websites
Accomplishments
I currently serve as VP Programming of Zeta Tau Alpha at Appalachian State University and previously served as VP Academic Achievement and Director of Sisterhood.
Through Zeta Tau Alpha I have gained many service hours, serving in our community and on a national level helping to raise money and awareness for our philanthropy; Breast Cancer Education and Awareness.
I am a member of SNA-APP (Student Nurses Association - App).
Languages
English, Native
Timeline
CNA
The Foley Center at Chestnut Ridge
09.2025 - Current
CNA
The Greens at Maple Leaf
05.2025 - 05.2026
CNA
Glenbridge Health And Rehabilitation
09.2024 - 08.2025
Front Desk Receptionist
Lake Norman Raquet & Social Club
05.2024 - 12.2024
Food Runner/Front of House Employee
The Counter
10.2023 - 06.2024
Retail Sales Associate
Molly Malones Boutique
05.2023 - 09.2023
Nanny/Babysitter/Petsitter
Daiana Hayden
12.2022 - Current
Hostess
Fusion Bowl
05.2022 - 09.2023
High School Diploma - undefined
Lake Norman High School
Nursing
Appalachian State University
CNA -
Career and Technical School
Med Aide -
CCC&TI