Grace Ganey
Waxhaw
Summary
A Dental Assistant 1 who is very eager to gain exposure and experience in any way that they can, whether that be working as a receptionist for some time or assisting the doctor with patients and procedures. Known for being very personable, hard-working, and a highly motivated worker. Seeking an office that is professional, welcoming, values growth and is willing to mentor me as I continue to build my skills in this field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Express Lane
Harris Teeter
Wilmington
11.2023 - 05.2025
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Researched new products and brands to offer customers the most up-to-date selection.
- Assisted customers in selecting items that met their individual needs and preferences.
Shift Leader
Coldstone Creamery
Wilmington
08.2022 - 05.2023
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Monitored employee performance and provided feedback for improvement.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Cashier/Deli Clerk
Harris Teeter
Waxhaw
02.2020 - 01.2022
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with fresh items daily.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Education
Dental Assisting Certification
NC Dental U
12-2022
High School Diploma -
Parkwood Highschool
06-2021
Pre-Dental Hygiene
Cape Fear Community College
Skills
- Calm under pressure
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Strong team player
- Customer service
- Quick-learning
Certification
- Infection control and bloodborne pathogens
- Medical office emergencies
- HIPAA
- Nitrous oxide monitoring
- NC Radiology with Nomad
Externship Hours
Total : 36 Hours
- Richardson Orthodontics
- Campbell and covington Orthodontics
- Porters Neck and Doctors Circle location
Personal Information
Education and Training
true,other,other,other
Timeline
Express Lane
Harris Teeter
11.2023 - 05.2025
Shift Leader
Coldstone Creamery
08.2022 - 05.2023
Cashier/Deli Clerk
Harris Teeter
02.2020 - 01.2022
Dental Assisting Certification
NC Dental U
High School Diploma -
Parkwood Highschool
Pre-Dental Hygiene
Cape Fear Community College
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