Gordon Dubisky
Gastonia
Summary
Dynamic sales associate with proven customer service expertise at The UPS Store, adept at building relationships and enhancing customer satisfaction. Skilled in cash handling and problem-solving, I thrive in high-pressure environments, consistently delivering results and fostering teamwork to achieve store goals. Committed to creating positive experiences for all customers.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies.
Overview
3
3
years of professional experience
Work History
Sales Associate
The UPS Store 3364
07.2023 - 08.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
McDonald's
06.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
Education
Bachelor of Science - Civil Engineering
University of North Dakota
Grand Forks, ND05-2028
High School Diploma -
Highland School of Technologyy
Gastonia, NC06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
Timeline
Sales Associate
The UPS Store 3364
07.2023 - 08.2025
Crew Member
McDonald's
06.2022 - 12.2022
Bachelor of Science - Civil Engineering
University of North Dakota
High School Diploma -
Highland School of Technologyy
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