Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor Intern
A Caring Alternative
01.2023 - 09.2025
Coordinated referrals for addiction services based on individual client needs and preferences.
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Developed individual treatment goals based on history and diagnosis.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Provided counseling and support to clients with drug and alcohol abuse issues.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Certified Peer Support Specialist
RHA
03.2022 - 01.2023
Fostered connections with others grounded in trust and honesty through effective active listening and dynamic communication strategies.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Increased awareness of and supported participation in self-help and advocacy organizations.
Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
Communicated with individuals' family members, offering information, and insight into support services available at community level.
Optician Assistant
Family Optometry Of Orange
08.2016 - 09.2019
Established positive relationships with customers and other staff members.
Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Collaborated with optometry staff to reach individual and team goals.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Assisted with dilating patients or using eye medications when directed by optometrist.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Acquainted patients with procedures and explained purpose of testing to establish consent.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.