Glenn Tart
Erwin
Summary
Results-driven Technical Manager with expertise in team collaboration, technical process improvement, and employee development. Proven track record in streamlining operations to enhance productivity and achieve quality assurance goals.
Overview
2027
2027
years of professional experience
Work History
Technical Manager
Southeastern Transformer
Dunn, NC
01.2021 - Current
- Led cross-functional teams to implement process improvements in transformer manufacturing and repair.
- Collaborated with engineering teams to design innovative solutions for performance enhancement.
- Oversaw quality assurance processes, ensuring product reliability and adherence to specifications.
- Managed project timelines and deliverables, achieving efficient workflow across departments.
- Streamlined operational procedures, resulting in improved efficiency and reduced downtime.
- Built trusted relationships with employees through clear communication and collaborative problem-solving efforts.
- Developed suggestions for technical process improvements to optimize resources.
- Developed technical strategies to align with business objectives, driving growth and innovation within the organization.
- Optimized team performance by establishing clear roles, responsibilities, expectations in accordance with best practices.
- Mentored repairmen by fostering a supportive environment and promoting professional development.
- Authored best practices documentation for use in new personnel onboarding processes.
Apparatus Shop Supervisor
Southeastern Transformer Co
Dunn, NC
01.2020 - Current
- Supervised daily operations, ensuring compliance with safety standards and quality control measures.
- Trained and mentored team members on equipment usage and best practices for production efficiency.
- Streamlined workflow processes to enhance productivity and reduce downtime during manufacturing activities.
- Collaborated with cross-functional teams to address production challenges and develop strategic solutions.
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Collaborated with upper management to establish goals and objectives for the company objectives.
- Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
- Maintained a safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored daily progress and work quality to provide guidance and direction to repairmen.
- Monitored safety compliance to maintain standards and protect team members from harm.
- Monitored product quality and communicated necessary improvements.
Ordained Minister
Pentecostal Free Will Baptist Church
NC
07.2007 - Current
- Delivered weekly sermons, engaging congregation through relevant biblical teachings.
- Provided pastoral care and counseling, addressing individual needs with compassion and confidentiality.
- Facilitated community outreach programs, fostering relationships and spiritual growth among members.
- Coordinated worship services, ensuring smooth execution of music, liturgy, and participant involvement.
- Led Bible study sessions, encouraging participation and deepening understanding of scriptures.
- Strengthened connections between families by organizing social events that fostered fellowship among congregants of all ages.
- Mentored youth group members, nurturing their faith journey while providing guidance on personal challenges.
- Championed volunteerism efforts within the congregation, enabling members to serve their community in meaningful ways beyond the walls of the church building.
- Managed church operations efficiently by overseeing staff, budgeting resources, and maintaining facilities.
- Provided spiritual care through visitation, counseling, and prayer.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
Regulator Repairman
Southeastern Transformer
Dunn, NC
2011 - 2019
- Repaired and maintained electrical components, ensuring optimal performance and safety standards.
- Operated diagnostic tools to troubleshoot issues efficiently and accurately.
- Conducted thorough inspections of transformers to identify and diagnose faults.
- Collaborated with team members to streamline repair processes and improve workflow efficiency.
- Diagnosed mechanical issues in equipment to ensure efficient operation.
- Performed routine maintenance on tools and machinery to extend lifespan.
- Trained new hires on operational procedures and equipment handling best practices.
- Developed troubleshooting guides for common equipment failures, improving service efficiency.
- Contributed to the company's positive reputation through exceptional work ethic, strong technical skills, and dedication to customer service excellence.
- Completed complex repair tasks under challenging conditions while maintaining strict attention to detail and quality control measures.
- Enhanced repair quality by utilizing proper tools and techniques in a timely manner.
- Provided expert knowledge in troubleshooting difficult repairs, contributing to faster resolutions for customer issues.
- Conducted regular safety inspections on equipment to prevent accidents or malfunctions during operation.
- Mentored junior technicians, sharing valuable skills and insights gained from years of experience in the field.
- Dismantled machines and equipment to remove defective parts.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Inspected and tested, repaired and refurbished products for proper operation.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Repaired and maintained a wide range of small and large appliances successfully.
- Repaired and tested electronic circuit boards, wiring and components.
- Followed detailed repair and maintenance procedures for consumer products.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Field Service Technician
Southeastern Transformer
Dunn, NC
01.2009 - 01.2012
- Diagnosed and resolved electrical malfunctions in transformer systems, ensuring operational efficiency.
- Performed routine maintenance on transformers, enhancing reliability and longevity of equipment.
- Led onsite inspections to assess equipment performance and recommend necessary upgrades or repairs.
- Collaborated with team members to troubleshoot complex field issues, improving problem-solving capabilities.
- Documented service reports accurately, maintaining compliance with industry standards and protocols.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in the the field.
- Managed on-site and off-site installation, repair, maintenance, and testing tasks.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Discussed and recommended service options with customers
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Maintained company field response vehicle stocked with repair and replacement parts.
- Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
- Enhanced customer satisfaction by delivering prompt and accurate service solutions during field visits.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Rewired and replaced faulty electrical components in equipment.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
3 Phase Pad Mount Repairman
Southeastern Transformer
Dunn, NC
01.2004 - 01.2011
- Diagnosed and repaired electrical components of transformers to ensure optimal performance.
- Conducted routine maintenance checks on equipment to enhance reliability and safety.
- Utilized hand and power tools proficiently in repair tasks, maintaining high quality standards.
- Collaborated with team members to troubleshoot complex mechanical issues effectively.
- Documented repair processes and maintenance activities for compliance and tracking purposes.
- Trained junior staff on safety protocols and efficient repair techniques to foster skill development.
- Streamlined repair workflows, reducing downtime through effective time management strategies.
- Maintained detailed records of repairs, parts used, and labor costs for accurate invoicing and inventory management.
- Optimized workflow efficiency through organization of workspace, tool maintenance, and careful planning of daily tasks.
- Implemented preventive maintenance measures to decrease emergent issues.
- Delivered consistent high-quality workmanship, adhering to industry standards and best practices on all jobs performed.
- Stayed current with industry trends, continuously learning about new tools, technologies, and best practices for appliance repair services.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Completed complex repair tasks under challenging conditions while maintaining strict attention to detail and quality control measures.
- Conducted regular safety inspections on equipment to prevent accidents or malfunctions during operation.
- Mentored junior technicians, sharing valuable skills and insights gained from years of experience in the field.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Inspected and tested, repaired and refurbished products for proper operation.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Repaired and tested electronic circuit boards, wiring and components.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Single Phase Padmount Repairman
Southeastern Transformer Co
Dunn, NC
01.1997 - 01.2004
- Diagnosed electrical issues in transformers, ensuring prompt and effective repairs.
- Collaborated with team members to troubleshoot complex repair challenges, improving resolution times.
- Conducted routine maintenance on equipment to enhance operational efficiency and reliability.
- Utilized hand and power tools for disassembly and assembly of transformer components.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Utilized a variety of tools and diagnostic equipment to complete repairs.
- Enhanced repair quality by utilizing proper tools and techniques in a timely manner.
- Dismantled machines and equipment to remove defective parts.
- Repaired and maintained a wide range of small and large appliances successfully.
- Followed detailed repair and maintenance procedures for consumer products.
- Maintained detailed records of repairs, parts used, and labor costs for accurate invoicing and inventory management.
- Implemented preventive maintenance measures to decrease emergent issues.
- Delivered consistent high-quality workmanship, adhering to industry standards and best practices on all jobs performed.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected and tested, repaired and refurbished products for proper operation.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Pole Mount Transformer Repairman
Southeastern Transformer Co.
Dunn, NC
04.1990 - 01.1997
- Diagnosed electrical issues using testing equipment and troubleshooting techniques.
- Repaired faulty components, enhancing equipment reliability and performance.
- Performed routine maintenance on transformers to ensure optimal functionality.
- Conducted quality inspections on repaired units to maintain high standards of workmanship.
- Tested systems, noting issues and completing preventive maintenance.
- Conducted regular safety inspections on equipment to prevent accidents or malfunctions during operation.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Dismantled machines and equipment to remove defective parts.
- Maintained detailed records of repairs, parts used, and labor costs for accurate invoicing and inventory management.
- Inspected and tested, repaired and refurbished products for proper operation.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Stock Associate
Carlie C's
Dunn, NC
08.1986 - 04.1990
- Assisted in inventory management by restocking shelves and ensuring product availability.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Collaborated with team to maintain cleanliness and organization of the stockroom.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Education
High School Diploma -
Triton High School
Erwin, NC06-1990
Skills
- Consulting services
- Project management
- Process improvement
- User support
- Project management
- Technical advising
- Employee development
- Technical support
- Technical leadership
Timeline
Technical Manager
Southeastern Transformer
01.2021 - Current
Apparatus Shop Supervisor
Southeastern Transformer Co
01.2020 - Current
Field Service Technician
Southeastern Transformer
01.2009 - 01.2012
Ordained Minister
Pentecostal Free Will Baptist Church
07.2007 - Current
3 Phase Pad Mount Repairman
Southeastern Transformer
01.2004 - 01.2011
Single Phase Padmount Repairman
Southeastern Transformer Co
01.1997 - 01.2004
Pole Mount Transformer Repairman
Southeastern Transformer Co.
04.1990 - 01.1997
Stock Associate
Carlie C's
08.1986 - 04.1990
Regulator Repairman
Southeastern Transformer
2011 - 2019
High School Diploma -
Triton High School