Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenn Jeanes

Raleigh

Summary

Dynamic and results-oriented professional with extensive experience in behavior management and effective communication, demonstrated through roles at Easter Seals and American Airlines. Excelled in mentoring and leading teams to exceed company standards, with a proven track record in enhancing productivity and compliance. Skilled in conflict resolution and CPR, adept at fostering professional growth and ensuring safety.

Overview

49
49
years of professional experience

Work History

Paraprofessional

Easter Seals
10.2023 - Current

Worked with special needs young adult

Security Officer

PNC Arena
11.2013 - 07.2015
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Crew Chief

American Airlines
12.1975 - 12.2012
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
  • Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
  • Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
  • Supervised crew in daily inspections, troubleshooting, and preventive maintenance on [Type] aircraft.
  • Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
  • Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
  • Enforced strict safety protocols to protect crew members.
  • Managed tight schedules to ensure timely project completion and client satisfaction.
  • Implemented and improved processes to improve crew productivity and performance.

Education

No Degree - Police Science

Suffolk County Community College
Selden, NY
05-1973

Skills

  • Behavior Management
  • Effective Communication
  • Helping Students with Special Needs
  • Small Group and Individual Assistance
  • Conflict resolution techniques
  • CPR and First Aid

Timeline

Paraprofessional

Easter Seals
10.2023 - Current

Security Officer

PNC Arena
11.2013 - 07.2015

Crew Chief

American Airlines
12.1975 - 12.2012

No Degree - Police Science

Suffolk County Community College
Glenn Jeanes