Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenda Britt

Durham

Summary

Dynamic professional with extensive experience in customer service and team leadership at Super 8 Motel. Proven ability to enhance guest satisfaction through effective communication and organizational skills. Adept at managing staff and training teams, ensuring operational excellence while maintaining a focus on quality service and client well-being.

Overview

2026
2026
years of professional experience

Work History

Management Team Member

Super 8 Motel

Communication skills

Management experience / retail / sales

Communication skills

Customer service

Customer support

Guests service

Organization skills

Time Management

Front desk

POS /cash register/handling

Hospitality

Leadership

Merchandising experience

Supervising experience

Personal Care Assistant

Home Health Care
2025 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Provided emotional support and companionship to enhance client well-being.
  • Coordinated transportation for medical appointments, enhancing access to care services.
  • Maintained cleanliness and organization of living spaces, promoting a hygienic environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical
  • Assisted with daily living activities, running errands, and household chores.

Certified Nursing Assistant

Home Helpers
2009 - 2019
  • Assisted patients with daily living activities, promoting comfort and independence.
  • Monitored vital signs and documented changes to ensure patient safety.
  • Collaborated with nursing staff to develop and implement care plans.
  • Maintained cleanliness and organization of patient care areas to enhance hygiene.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.

Education

High School Diploma -

Durham Technical Community College
Durham, NC

Skills

  • Organizational development
  • Customer service
  • Time management
  • Clear communication
  • Team leadership
  • Verbal and written communication
  • Decision-making
  • Staff training and development
  • Conflict resolution
  • Work prioritization
  • Staff management
  • Complex Problem-solving
  • Shift scheduling
  • Sales management
  • Multitasking and prioritizing
  • Attention to detail

Timeline

Management Team Member

Super 8 Motel

Personal Care Assistant

Home Health Care
2025 - Current

Certified Nursing Assistant

Home Helpers
2009 - 2019

High School Diploma -

Durham Technical Community College
Glenda Britt