Gladys Chisholm
Kannapolis
Summary
Motivated and skilled professional with a strong focus on teamwork. Seeking an opportunity to leverage solid organizational, analytical, and problem-solving skills. Proven track record of consistent performance. Experience, education, and strong work ethic serve as the foundation for success. Committed to contributing to a collaborative environment and making a meaningful impact within an organization.
Overview
2026
2026
years of professional experience
Work History
Mortgage Loan Processor
Guaranteed Rate Affinity
- Gather analyze, and process necessary documentation from applicant(s), credit bureaus, employers, and various creditors to verify financial information and credit standings.
- Assist with special projects as requested and perform additional duties as required.
- Ensure that all loan files, credit packages and disclosure packages comply with company lending policies as well as state and federal lending guidelines.
- Collect all necessary documents to complete KYC (Know Your Customer) and EDD (Enhanced Due Diligence) to ensure we are onboarding the correct client.
Home Loan Processor
Wells Fargo Corporation
- Train and support new hires on the loan product and program while managing an extremely active pipeline of 40-60 loans.
- Ensure loan file adheres to compliance with company policies, underwriting guidelines, and lending program requirements and ensure loans are submitted to the closing department to ensure close on time results.
- Review and analyze customers credit, income, financial statements, employment history, title, and insurance to prepare loan file for underwriting submission.
Mortgage Loan Processor III
Round Point Mortgage Servicing Corporation
- Collect loan packages and review for completeness and generate a condition list for applicants.
- Obtain credit report and analyze for credit worthiness.
- Request appraisal, title, insurance and review for accuracy.
- Prepare loan file for submission to underwriting for final approval.
Junior Underwriter
Montage Mortgage
- Assist the underwriting team with assessing client credit scores, financial situations, and personal background to lead to the appropriate loan decision.
- Process new loans and statements for a team of 5 underwriters to utilize and determine loan decision.
- Support a team of 5 underwriters in preparing documents and proofreading financial paperwork.
Senior Retail Loan Processor
Bank of America
06.2022 - Current
- Ensure accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assist clients in understanding complex financial documents required for completing their loan applications successfully.
- Review loan files for completeness, review for missing documentation, and generate a condition lists for applicants.
- Prepare documents for underwriting by verifying client income, credit reports, and other information.
- Manage multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Provide quick turnaround times to maintain fast-past schedule.
- Analyze credit reports to determine eligibility of applicants and capacity for loan products.
- Conduct credit analyses on applicants to assess risk levels prior to approval decisions.
Education
Central Piedmont Community College
Charlotte, NCSkills
- Highly Organized
- Analytical
- Problem Solving
- Result Orientation
- Timely Decision Making
- Time Management
- Written and Oral Communications
- Mentoring
- Credit Risk Assessment
- Financial Analysis
Timeline
Senior Retail Loan Processor
Bank of America
06.2022 - Current
Mortgage Loan Processor
Guaranteed Rate Affinity
Home Loan Processor
Wells Fargo Corporation
Mortgage Loan Processor III
Round Point Mortgage Servicing Corporation
Junior Underwriter
Montage Mortgage
Central Piedmont Community College
Similar Profiles
Scott PotterScott Potter
Senior Vice President, Sales Strategy & Operations at Guaranteed Rate AffinitySenior Vice President, Sales Strategy & Operations at Guaranteed Rate Affinity
Charlene LisiCharlene Lisi
Director & Regional Manager Operations at Guaranteed Rate AffinityDirector & Regional Manager Operations at Guaranteed Rate Affinity
Gina GoodGina Good
VP Mortgage Lending at Guaranteed Rate AffinityVP Mortgage Lending at Guaranteed Rate Affinity