Gina Woodall
Washington
Summary
Motivated and detail-oriented Accounts Receivable Analyst with the ability to effectively manage multiple accounts simultaneously. Demonstrates a consistent track record of obtaining payments and ensuring accounts remain up to date through proactive customer engagement. Proficient in data analysis, problem-solving, and maintaining strong client relationships. Recognized as a reliable team player with a positive attitude, always willing to go above and beyond to accomplish tasks successfully.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Analyst
Attindas Healthcare
03.2024 - 02.2025
- Inherited accounts with past due balances and was able to collect on back charges
- Handled multiple customer accounts
- Kept all of my accounts current by developing good relationships with all my customers
- Was in charge of daily invoicing- emailing any customer their invoice(s) if they were not set up EDI
- Closed and balanced all of AR monthly, making sure everything tied out before closing the month
- Ran reports and balanced all of AR in order to close the month
- Was in charge of running intercompany reports and made sure each of the companies were agreement
- Disputed short pays and collected on invoices not paid in full
- Ran D&B's on currents customers and updated credit scorecards in order for management to determine credit limits
- Ran each customers "days beyond terms" at the end of each month, which also went on each customer's credit scorecard
- Provided variance reports monthly for every customer who rebates
- Worked closely with sales and customer service to resolve any pending account issues
- Was able to get a customer to pay back over $75,000 in short pays after I researched and disputed each one
- Helped out AP manager with new customer set up forms
- Called each customer to verbally confirm banking information that had been sent to us and requested a bank letter as a double check
- Completed audits, providing them with whatever they needed. (Invoices, payments, BOL's, Sales Order copies etc)
- Ran customers agings daily
- Sent customers statements and any invoices they needed.
Senior Billing Analyst
Legacy Flooring, LLC
12.2020 - 03.2024
- Analyze pricing for installers, determining if rates are correct for each job
- Run sales reports for the Controller
- Assist Financial Manager with installation and billing issues
- Help to implement processes and train team members
- Work with District Managers and members from Customer Care Team to resolve any billing discrepancies
- Invoice and submit purchase orders to Lowe's for payment
- Work closely with management to ensure jobs are closed out and all jobs are invoiced before payroll is run
- Assist installers/contractors with questions regarding payouts on jobs
- Report to management weekly on updates regarding outstanding receivables
- Research unpaid purchase orders and contact Lowe's for payment information
- Research and update additional mileage jobs weekly reporting directly to the Director of Quotes and Refigures
- Research vendor debits and chargebacks daily for the Controller
- Monitor chargebacks to ensure installers are held accountable for errors in workmanship
- Process all jobs ensuring pricing is correct and purchase requests are accurate
- Research and answer emails from installers regarding any payroll discrepancies
- Communicate with other Legacy employees who may have questions regarding specific jobs
Accounting Assistant
Barker Realty
02.2017 - 09.2019
- Responsible for entering all invoices into Quickbooks to be paid
- Reconciled accounts to ensure all payables were entered and paid according to established terms
- Ran monthly, complex reports for the City of Raleigh Housing Authority
- Prepared daily bank deposits
- Assisted the Director of Fiscal Management with paying bills monthly
- Reviewed all work orders and tracked in the system to ensure all jobs were completed
- Processed check requests and refunds
- Responsible for dropping off bank deposits, mortgage payments, and mail daily
- Helped to file and organize work orders and invoices
- Ensured all receipts were turned in by team members in order to complete accurate billing
Senior Accounts Receivable / Billing Specialist
Stockton Graham and Company
09.2015 - 10.2016
- Responsible for invoicing all customers daily and emailing them out nightly
- Performed different types of complex billing for each client
- Discussed with management if any customers needed to be placed on credit hold due to non-payment
- Set up daily freight pickups and worked closely with production to ensure all products were shipped properly
- Made weekly collection calls to customers with outstanding balances
- Reviewed all orders for accuracy before releasing into production
- Filed all FedEx claims to be compensated for damaged and returned products
- Led weekly team meetings to discuss improving processes and provide updates to Customer Care on financial matters
Senior Billing Adjustment Coordinator
Allscripts
09.2011 - 03.2015
- In charge of monitoring billing queues in Salesforce for new credit requests
- Reviewed credit requests for accuracy before processing
- Participated in testing for Oracle conversion
- Cross-trained and worked closely with other billing teams
- Worked with sales department to obtain approvals for concessions and customer satisfaction jobs
- Completed complex tax project issuing over 300 credits
- Participated in team meetings to go over statistics collected weekly with the Director of Finance
- Assisted the Return Specialist in processing return merchandise authorization for equipment returns and ensuring clients received credits when appropriate
- Assisted internal and external auditors with providing back up for all billing invoices and credits
- Worked with the Tax Department to research any sales tax discrepancies and determine if credits were due
Accounts Receivable Representative (Contractor)
Pepsi Bottling Ventures
03.2010 - 10.2010
- In charge of managing Eastern North Carolina and Conway South Carolina branches
- Responsible for collections on any past due accounts
- Applied cash and reconciled payments daily
- Ran weekly financial reports for management
- Sent out Dunning Letters to customers monthly
- Advised Pepsi delivery drivers if product could be received based on customers account balance
- Cross-trained with co-workers to ensure the Finance Department always had full coverage
Senior Accounts Receivable / Billing Specialist
Madison Resource Funding
04.2005 - 01.2010
- In charge of billing and collections for seven different temporary staffing companies
- Handled large cash applications daily
- Met face to face with clients in order to keep them up to date on their accounts
- Matched timecards to invoices to ensure billing was accurate
- Ran weekly financial reports and distributed to clients weekly
- Worked with the Controller and CFO to determine if charge backs were needed for past due accounts
- Performed billing adjustments to fix any billing errors
- Assisted payroll department in distributing paychecks to all clients via FedEX
Education
BS - Criminal Justice
Northeastern University
Boston, MASkills
- Microsoft Excel
- Invoicing and collections
- Verbal communication
- ERP systems
- Accounts receivable software
- Accounts payable and receivable
- Collection strategies
- Accounts receivable reporting
- Cash application
- Dispute resolution
- SAP experience
- Month-end reports
- Deadline oriented
- Credit and collections
- Problem-solving
- Audit procedures
- Excellent communication
- Variance analysis
- Oracle
- Client relations
- Month-end closing procedures
- Invoicing proficiency
- Teamwork
Accomplishments
- Consistently processing the highest number of jobs per day on my team
- Taking on new responsibilities to help finance manager and controller with their daily duties.
- Volunteering to train new members of the billing team with learning Project Force
- Documented and resolved billing issues which led to more accuracy and less errors.
Timeline
Accounts Receivable Analyst
Attindas Healthcare
03.2024 - 02.2025
Senior Billing Analyst
Legacy Flooring, LLC
12.2020 - 03.2024
Accounting Assistant
Barker Realty
02.2017 - 09.2019
Senior Accounts Receivable / Billing Specialist
Stockton Graham and Company
09.2015 - 10.2016
Senior Billing Adjustment Coordinator
Allscripts
09.2011 - 03.2015
Accounts Receivable Representative (Contractor)
Pepsi Bottling Ventures
03.2010 - 10.2010
Senior Accounts Receivable / Billing Specialist
Madison Resource Funding
04.2005 - 01.2010
BS - Criminal Justice
Northeastern University
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