Gina Fisher
Charlotte
Summary
Results-driven Support Associate with over 10 years of experience in customer service, inventory control, and shipping logistics. Adept at data entry and staff training, contributing to improved operational efficiency and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Support Associate
RH
Charlotte
08.2015 - Current
- Ensured compliance with company policies and procedures related to customer service.
- Assisted customers with product inquiries and provided exceptional service.
- Managed inventory levels and organized stock in the sales area.
- Demonstrated computer skills for data entry.
- Processed incoming and outgoing shipments.
- Trained new staff on company policies and customer service standards.
Shipping and Receiving Coordinator
Williams-Sonoma
Huntersville
08.2002 - 08.2015
- Managed receiving processes to verify incoming shipments against purchase orders.
- Oversaw inventory control measures to track stock levels and minimize discrepancies.
- Maintained accurate records of incoming and outgoing shipments.
- Performed periodic cycle counts to maintain accurate inventory levels.
- Reviewed supplies inventory levels and purchased necessary items.
Education
College Prep -
Heritage High School
Lynchburg, VA06-1986
Skills
- Customer service
- Inventory management
- Data entry
- Shipping logistics
- Training staff
- Customer relationship management
- Stock organization
- Problem solving
- Attention to detail
- Time management
Accomplishments
- Achieved 90% or higher on internal audits by completing shipping/receiving with accuracy and efficiency.
- Achieved multiple high ranking for year end inventory results
Timeline
Support Associate
RH
08.2015 - Current
Shipping and Receiving Coordinator
Williams-Sonoma
08.2002 - 08.2015
College Prep -
Heritage High School