Gina M. Ashman
Bahama,NC
Summary
I am an experienced registered nurse, behavioral coach, and certified case manager with excellent client management skills. I recently acquired PMHNP-BC. With 34 years of registered nursing experience serving clients with medical and behavioral diagnosis. I am both a good listener and an action-oriented clinician. Over ten years of my nursing career have been spent building and maintaining telephonic nursing skills. Therefore, I have developed a strong ability to communicate effectively with clients to find gaps in care and resolve those gaps with education and referrals. I am a customer-service-focused, personable, articulate, dependable, flexible, and skilled clinician.
Knowledgeable Triage Nurse/PMHNP with solid foundation in psychiatric care and mental health treatment. Proven history of delivering compassionate and comprehensive mental health services to diverse patient populations. Demonstrated expertise in patient assessment and individualized care planning.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Psychiatric Mental Health Nurse Practitioner
STMcCall, LLC
2023.10 - Current
- Conducted thorough psychiatric evaluations to accurately diagnose mental health conditions and inform appropriate treatment decisions.
- Maintained comprehensive, accurate, and timely electronic health records to support ongoing assessment and treatment planning efforts.
- Utilized telehealth technologies as necessary to provide remote consultations while ensuring adequate patient monitoring during periods of distance-based care.
- Streamlined medication management processes by regularly reviewing prescriptions for effectiveness, potential interactions, and side effects.
Remote Telephonic Triage Nurse
Duke University Private Diagnostic Clinic Engagement Center
2022.10 - Current
- Telephonic nursing supporting Duke University Private Diagnostic patients
- Triage services, care advice and scheduling of patients
Behavioral Coach
AbleTo, Inc.
2019.07 - Current
- Behavioral coach part time with anxiety and depression participants
POPULATION HEALTH NURSE
DUKE UNIVERSITY HOSPITAL
2018.12 - Current
- POPULATION HEALTH NURSE-DEPRESSION TEAM
- TELEPHONIC MANAGEMENT OF DEPRESSION POPULATION
Health Management Nurse
CVS Health
2021.08 - 2022.10
- Telephonic nursing management of rare and chronic diseases such as RA, MS, Lupus, and Scleroderma
RN Case Manager
UNC Health Care
2020.10 - 2021.07
- Hospital discharge/case management
Clinical Advisor
Humana Inc
2015.02 - 2018.10
- Telephonic Case Manager: Management of multiple medical and behavioral diagnoses primarily through Hospital Discharge follow up
Nurse Reviewer
Health Management Systems of America
2010.10 - 2014.12
- Medical Review Nurse for fraud, waste, abuse, utilization and medical necessity
- Management of provider appeals, hearings, and correspondence
Nurse Clinician
Healthways Inc
2006.03 - 2011.09
- Telephonic nursing for patients with depression, diabetes, chronic obstructive pulmonary disease, asthma, heart failure, acid reflux
- The first year and half was spent on the depression team
- I have inbound and outbound call center experience across The United States
Staff Nurse
Durham Center Access
2005.05 - 2007.09
- Medical management of psychiatric patients and substance abuse patients, medication administration, nursing documentation, nursing assessment
Medical Review Nurse
Bcbsnc Foundation
1995.09 - 2006.03
- Medical Review Nurse for medical necessity, provider and member appeals
- Review of benefits, verbal and written correspondence to providers, members, and third parties
Staff Nurse
Pettigrew Rehabilitation Center
2003.05 - 2005.05
- Management of geriatric patients and supervision of nursing assistants
- Medication administration and nursing interventions for geriatric patients
Staff Nurse
Hillhaven Rehab
1990.08 - 2003.02
- Management of geriatric patients and supervision of nursing aides, medication administration, nursing documentation and interventions
Staff Nurse
DUKE UNIVERSITY HOSPITAL
1989.05 - 1992.04
- Nursing management of surgical patients for elective and emergency cases
Education
Master's degree - Nursing in Psychiatry
Walden University
02.2023
Master's in MHA -
Pfeiffer University
Misenheimer, NC05.2005
BSN - nursing
North Carolina Central University
Durham, NC01.1989
Skills
- Case Support Management
- Technical Documentation
- Mental Health Advocacy
- Client Counseling
- Microsoft Office Proficiency
- Client Support
- Professional Phone Communication
- Prioritization and Time Management
- Behavioral Health Management
- Healthcare Support Experience
- Healthcare Management
- Nurse Management
- Medication Administration
- Application of Motivational Interviewing Strategies
- Epic Management
- Hospital Experience
- Crisis Management
- Medicare
- Management
- Discharge planning
- Managed care
- Communication skills
- Proficient in Computer Applications
- Personal Health Coaching
- Interviewing
- Documentation review
- Data entry
- Typing
- Effective Triage Management
- Client-Centric Approach
- Excel in behavioral modification
- Excel in listening education
- Excel in identifying knowledge deficits
- Experienced in Applying Motivational Interviewing Techniques
- Excel in follow up and evaluation
- Skilled in Health Intervention Strategies
Certification
- CCM, 05/01/25, #00080514
- BLS Certification, 02/01/23
- Compact State Nurse License, 06/01/25, NC
- Certified Registered Nurse Practitioner, 06/01/24, #5018643
- RN, 06/01/25, NC
- CNP, 06/01/24, CA
Personal Information
- Authorized To Work: US
- Title: Part Time Psychiatric Nurse Practitioner
Timeline
Psychiatric Mental Health Nurse Practitioner
STMcCall, LLC
2023.10 - Current
Remote Telephonic Triage Nurse
Duke University Private Diagnostic Clinic Engagement Center
2022.10 - Current
Health Management Nurse
CVS Health
2021.08 - 2022.10
RN Case Manager
UNC Health Care
2020.10 - 2021.07
Behavioral Coach
AbleTo, Inc.
2019.07 - Current
POPULATION HEALTH NURSE
DUKE UNIVERSITY HOSPITAL
2018.12 - Current
Clinical Advisor
Humana Inc
2015.02 - 2018.10
Nurse Reviewer
Health Management Systems of America
2010.10 - 2014.12
Nurse Clinician
Healthways Inc
2006.03 - 2011.09
Staff Nurse
Durham Center Access
2005.05 - 2007.09
Staff Nurse
Pettigrew Rehabilitation Center
2003.05 - 2005.05
Medical Review Nurse
Bcbsnc Foundation
1995.09 - 2006.03
Staff Nurse
Hillhaven Rehab
1990.08 - 2003.02
Staff Nurse
DUKE UNIVERSITY HOSPITAL
1989.05 - 1992.04
Master's in MHA -
Pfeiffer University
BSN - nursing
North Carolina Central University
Master's degree - Nursing in Psychiatry
Walden University