Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
GERRY CORDOVA

GERRY CORDOVA

Thomasville

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

22
22
years of professional experience

Work History

Office Manager

Integrative Therapies Inc
Greensboro
01.2023 - Current
  • Oversaw the processing of insurance claims, ensuring timely submission and maximum reimbursement for services rendered
  • Created monthly financial reports analyzing key metrics such as revenue, collections, and denials.
  • Developed performance metrics and conducted regular performance evaluations for direct reports.
  • Maintained up to date audits on patient and insurance accounts insuring guidelines are met for compliance.

Revenue Cycle Specialist

EMS Management & Consultants
Winston-Salem
04.2021 - 01.2023
  • Increased revenue by identifying and resolving billing errors in a timely manner.
  • Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
  • Served as a liaison between finance, and administration, ensuring smooth communication for proper revenue cycle management.
  • Ensured accurate billing with thorough audits of patient accounts and insurance claims.

Training Manager

Allied Universal Security Services
Winston Salem
08.2013 - 02.2018
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success for 31 professional employees.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.

Office Manager

Baldwin & Baldwin Reality
Yadkinville
01.2003 - 09.2013
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

High School Diploma -

Forsyth Technical Community College
Winston-Salem
07.2003

Skills

  • Insurance claims processing
  • Performance evaluation
  • Team training
  • Financial reporting
  • Regulatory compliance
  • Human resources

Accomplishments

Achieved certification through the Kindred University Certified CPC training degree

Timeline

Office Manager

Integrative Therapies Inc
01.2023 - Current

Revenue Cycle Specialist

EMS Management & Consultants
04.2021 - 01.2023

Training Manager

Allied Universal Security Services
08.2013 - 02.2018

Office Manager

Baldwin & Baldwin Reality
01.2003 - 09.2013

High School Diploma -

Forsyth Technical Community College

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GERRY CORDOVA