Gerry Cordova

Oversaw the processing of insurance claims, ensuring timely submission and maximum reimbursement for services rendered

Created monthly financial reports analyzing key metrics such as revenue, collections, and denials.

Developed performance metrics and conducted regular performance evaluations for direct reports.

Maintained up to date audits on patient and insurance accounts insuring guidelines are met for compliance.

• Increased revenue by identifying and resolving billing errors in a timely manner.
• Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
• Served as a liaison between finance, and administration, ensuring smooth communication for proper revenue cycle management.
• Ensured accurate billing with thorough audits of patient accounts and insurance claims.

• Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success for 31 professional employees.
• Developed and implemented comprehensive training program to increase employee productivity and morale.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Trained new hires to perform cross-training exercises with experienced workers.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.