GERMAN MUNOZ-LOPEZ
Thomasville
Summary
Dedicated professional with a strong background in social work, emphasizing relationship building and effective communication. Skilled in assessing client needs and providing customized solutions in challenging situations. Known for emotional intelligence and resilience, enabling rapid trust establishment. Results-driven and organized, focused on creating mutual value for clients and organizations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Social Worker, Adult Community Resources
Cone Health
Greensboro
05.2025 - Current
- Advocate for patients' rights, ensuring access to essential social services and fostering improved client outcomes.
- Conduct comprehensive assessments to identify patient needs and service requirements, enhancing support tailored to individual circumstances.
- Collaborate with healthcare teams (LCSWs, RNs) to coordinate comprehensive patient care.
- Educate patients on available resources and support services based on individual need.
- Maintain accurate case documentation in compliance with our standard operating procedures for social workers.
- Compile and organize resource lists for patient support.
- Assist patients in accessing community resources such as housing, food pantries, and transportation options.
- Educate patients and caregivers on community resources and post-acute care criteria, facilitating informed decision-making about benefits and coverage.
- Attend team meetings and provide feedback on case updates.
Sr. KYR (Know Your Rights) Specialist
Church World Service
09.2023 - 02.2025
- Conduct KYR presentations, individualized legal screenings, and pre‑court orientation for unaccompanied children, primarily in Spanish.
- Perform needs assessments for youth released from ORR shelters and connect clients to local and national resources.
- Serve as shift lead at ORR facilities, providing mentorship, logistical support, and technical guidance to KYR specialists.
- Identify urgent or complex legal needs and coordinate referrals with managing attorneys and legal service providers.
- Maintain accurate client records and support reporting and data compilation.
- Provide translation, interpretation, and administrative support to attorneys and legal representatives.
KYR (Know Your Rights) Specialist
Church World Service
04.2023 - 09.2023
- Delivered KYR presentations and legal screenings both in‑person and virtually.
- Assisted youth with Immigration Court processes, including Change of Address and Change of Venue.
- Coordinated referrals to legal service providers nationwide.
- Provided notary services and administrative support for the Immigrant Children’s Program.
Migrant Services Coordinator
Church World Service
12.2021 - 04.2023
- Coordinated connection and orientation of asylum seekers to Welcome Program at CWS Durham, ensuring smooth integration into community resources.
- Delivered case management services to enrolled clients, providing comprehensive in-house support and facilitating referrals to external service providers for identified needs.
ERAP Case Manager
Church World Service
05.2021 - 12.2021
- Coordinated and led outreach efforts for ERAP, connecting vulnerable immigrant residents in Durham County with essential resources.
- Conducted initial eligibility assessments for emergency rental assistance program, guiding eligible applicants in gathering required documentation.
- Guided and motivated volunteers to enhance team performance.
Sales Associate
Belk Inc.
11.2019 - 01.2020
- Informed customers on store promotions, exchange and payment policies, and security protocols; arranged new merchandise with clear signage, enhancing customer engagement and managing overstock.
- Collaborated with sales associates during peak hours, ensuring department organization and efficiency.
- Assisted customers with product selection and provided exceptional service.
- Maintained product displays to ensure a visually appealing store environment.
- Processed transactions accurately using point-of-sale systems.
Volunteer
Center for New North Carolinians (CNNC)
08.2019 - 10.2019
- Tutored children of immigrant and refugee families, enhancing their academic skills and confidence.
- Provided free community interpreting services, facilitating communication for families navigating essential resources.
- Other duties as assigned.
Shift Manager
Chick-Fil-A
09.2017 - 05.2018
- Designated skilled staff to various areas for improved productivity.
- Balanced cash registers at the end of each business day to maintain accurate financial records.
Education
Bachelor of Arts - Social Work
University of North Carolina Greensboro
Greensboro, NC05-2021
Associate of Arts -
Surry Community College
Dobson, NC05-2018
Skills
- Case management
- Resource coordination
- Bilingual: Spanish and English
- Microsoft Office proficiency
- Strong organizational abilities
- Effective communication skills
- Active listening
- Teamwork proficiency
- Self-directed work style
- Constructive feedback
- Feedback acceptance
Certification
- Notary Public, Guilford County, 03/13/27
- Comprehensive Overview of Immigration Law, CLINIC, 38, 08/01/23
- CILA's Boot Camp for Detained Children's Legal Service Providers, 05/01/23
- Community Spanish Interpreter, Surry Community College, 05/01/18
Languages
Spanish
Native/ Bilingual
Timeline
Social Worker, Adult Community Resources
Cone Health
05.2025 - Current
Sr. KYR (Know Your Rights) Specialist
Church World Service
09.2023 - 02.2025
KYR (Know Your Rights) Specialist
Church World Service
04.2023 - 09.2023
Migrant Services Coordinator
Church World Service
12.2021 - 04.2023
ERAP Case Manager
Church World Service
05.2021 - 12.2021
Sales Associate
Belk Inc.
11.2019 - 01.2020
Volunteer
Center for New North Carolinians (CNNC)
08.2019 - 10.2019
Shift Manager
Chick-Fil-A
09.2017 - 05.2018
Bachelor of Arts - Social Work
University of North Carolina Greensboro
Associate of Arts -
Surry Community College