Geraldin Garcia
Ramseur
Summary
Adaptable Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting staff and customers and identifying opportunities for improvement.
Overview
9
9
years of professional experience
Work History
Office Manager
J’s color creations
Archdale
02.2023 - Current
- Organized company events including holiday parties, team building activities .
- ensuring all employees were paid on time.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Handling HR situations
- Ensuring all products are received.
- In constant use of word, excel, quickbooks & gmail.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored inventory levels and placed orders when needed.
- Responded to customer inquiries via phone or email in a professional manner.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained confidential records relating to personnel matters.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Developed effective communication strategies between departments within the organization.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Processing Assistant III
Randolph social services
Asheboro
10.2020 - 01.2023
- Receptionist duties, responsible for talking with clients and getting them the correct information.
- Responsible for answering phone calls and checking drop off mail.
- Also have computer knowledge in order to process information into the system.
- I also have the ability to process mail to workers by scanning them into the system.
- Inputted data into online forms as per instructions given.
- Resolved customer inquiries in a timely manner while providing excellent customer service.
Sales Associate
Heritage Housing
Asheboro
03.2019 - 09.2020
- I strive to sell manufactured homes.
- I'am constantly talking to people whether it be in person or remotely that being over the phone or via email or text.
- I help people fill out their applications and fill out the rest of the paper work needed to submit the application.
- I prefer organization it help me keep up with all my paper work.
Stocker
Claire's
Asheboro
05.2016 - 03.2019
Cashier
North Carolina zoo
03.2018 - 12.2018
- Open and close register
- Multi-task on busy days
Education
Associate - Human services
Randolph Community College
Asheboro, NC05.2019
Diploma -
Eastern Randolph high school
Randolph, NC06.2015
Skills
- CUSTOMER SERVICE
- STOCKING
- CLIENT SUPPORT
- Receptionist experience
- Sales experience
- Data entry
- Team collaboration
- Office administration
- Bilingual
- Inventory management
- Document organization
References
- Ashley Scott, previous supervisor, (336) 633-9206
- Amy McMasters, co-worker, (336) 460-4226
- Tiffany Freeman, previous assistant supervisor, (336) 460-4080
- Mikayla Davis previous office manager (336)596-4771
- Monica Chairez previous assistant manager DSS (336) 963-4816
Additional Information
Position as a Client Support/Platform Support Intern., Customer service, Piercer, CNA volunteering, Stocking, Reception, Fluent Spanish, Internship at the Department of social service office for 6 months, Computer experience
Timeline
Office Manager
J’s color creations
02.2023 - Current
Processing Assistant III
Randolph social services
10.2020 - 01.2023
Sales Associate
Heritage Housing
03.2019 - 09.2020
Cashier
North Carolina zoo
03.2018 - 12.2018
Stocker
Claire's
05.2016 - 03.2019
Associate - Human services
Randolph Community College
Diploma -
Eastern Randolph high school