Gerald Moyd

Objective: Highly motivated Customer Service Professional looking for advancement and growth in a related field



More than 21 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place

Possess solid computer skills

Excellent working knowledge using Microsoft Excel, WordPerfect, Microsoft Word

Ability to train, motivate, and supervise customer service employees

A team player, acknowledged as “Total Quality Customer Service Professional”

Develop plan, process payroll, and maintain/update accurate inventories

Excellent interpersonal, communication, organizational, and leadership skills

Proficient in office technologies and practices

Human resources Covered Accounting dept

Employee trainings, recruiting, and computer lab testing

Secretary/Front Desk



Motivated and dependable professional with years of experience in fast-paced environments utilizing excellent customer relations and service satisfaction Proficient in job execution and proven track record of success in compliance and time management


STRATEGIC AND CREATIVE THINKER with solid background in delivering decisive, action-driven leadership Demonstrates expert insight and proficiency in teaching, coordinating, monitoring, evaluating and communicating clients

♦ RESULTS-ORIENTED PROFESSIONAL with proven capacity to manage and coordinate operations and administrative support, using initiative, resourcefulness and good judgement

♦ PERFORMANCE-DRIVEN TEAM PLAYER with excellent interpersonal skills and attention to detail, optimally utilizing all channels of communication to assist operations