George Henderson
Matthews,NC
Summary
Insurance professional with extensive experience in providing personalized insurance solutions. Recognized for ability to build strong client relationships and deliver exceptional service. Focused on team collaboration and adapting to change. Skills include risk analysis, policy development, and effective communication.
Overview
40
40
years of professional experience
Work History
Insurance Agent
Blue Cross Blue Shield of North Carolina
01.2007 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Cross-sold insurance products to existing clients to reach sales targets.
Sales Agent (call center)
Allstate Property and Casualty
01.2007 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to custom ers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Independent Sales Distributor
Heartland Foods
01.2006 - Current
- Exceeded sales targets consistently, contributing to company''s overall objectives and growth strategy.
- Demonstrated expert product knowledge when presenting solutions tailored specifically to each client''s unique needs.
- Consistently met or exceeded performance metrics by adopting a proactive approach in managing sales leads.
- Organized successful trade shows and events, showcasing products to potential clients and driving brand awareness.
Independent Distributor
SFP Food, Inc.
01.1999 - 01.2006
- Increased sales revenue by consistently following up with leads and cultivating long-term relationships.
- Negotiated favorable payment terms with suppliers to improve cash flow management and overall financial stability of the business.
- Maintained accurate records of all transactions, ensuring compliance with company policies and relevant regulations.
- Managed inventory effectively to maintain optimal stock levels and minimize storage costs.
- Achieved consistent sales growth by regularly updating product knowledge and attending industry events.
Independent Distributor
Covers, ETC.
01.1997 - 01.1999
- Collaborated with fellow independent distributors for joint promotional activities, maximizing reach within the target market.
- Implemented creative strategies for reaching untapped markets, ultimately expanding customer base significantly.
- Trained new team members on best practices for selling products, ensuring a seamless transition into their roles as independent distributors.
- Maintained records of sales and customer information to support accuracy.
District Manager
Crestar Foods
01.1990 - 01.1993
- Streamlined operational processes for increased productivity and cost savings.
- Fostered strong client relationships to drive repeat business and referrals.
- Established operational benchmarks to monitor performance and quality.
- Drove employee engagement initiatives for improved morale and retention.
General Manager
C.M. Joseph Distributing Company
01.1993 - 01.1997
- Fostered a culture of accountability for improved team cohesion and morale.
- Coordinated cross-functional teams to enhance workflow efficiency.
- Analyzed competitive landscape for informed decision-making in product development.
- Streamlined operational processes by implementing best practices.
Independent Distributor
R.L. Schrieber Foods
01.1985 - 01.1990
- Increased sales revenue by consistently following up with leads and cultivating long-term relationships.
- Negotiated favorable payment terms with suppliers to improve cash flow management and overall financial stability of the business.
- Maintained accurate records of all transactions, ensuring compliance with company policies and relevant regulations.
- Communicated with suppliers daily about inventory needs and sales success.
- Collaborated with fellow independent distributors for joint promotional activities, maximizing reach within the target market.
Education
Management, Sales and Marketing - coursework
Capital Community College
Licensed Real Estate Agent - North Carolina
Licensed Insurance Agent - Life/Health/Property/Casualty
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client relations
- New client acquisition
- Life insurance
- Policy writing
- Health insurance
- Marketing strategies
- Policy adjustment
- Negotiation abilities
- Insurance sales strategy
Skills
Exceeding sales quotas, Developing new business opportunities, Enhancing customer relationships, Identifying customer needs, Providing tailored solutions, Closing sales, Managing employees, Performance evaluation, Recruiting and coaching sales personnel, Developing cooperative sales force, Designing employee routes, Customer relations, Sales and purchasing, Package design, Quality control, Inventory control, Vehicle maintenance and purchase, Quarterly promotions
Timeline
Insurance Agent
Blue Cross Blue Shield of North Carolina
01.2007 - Current
Sales Agent (call center)
Allstate Property and Casualty
01.2007 - Current
Independent Sales Distributor
Heartland Foods
01.2006 - Current
Independent Distributor
SFP Food, Inc.
01.1999 - 01.2006
Independent Distributor
Covers, ETC.
01.1997 - 01.1999
General Manager
C.M. Joseph Distributing Company
01.1993 - 01.1997
District Manager
Crestar Foods
01.1990 - 01.1993
Independent Distributor
R.L. Schrieber Foods
01.1985 - 01.1990
Management, Sales and Marketing - coursework
Capital Community College
Licensed Real Estate Agent - North Carolina
Licensed Insurance Agent - Life/Health/Property/Casualty
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