Overview
Work History
Education
Skills
Timeline
Generic
Genesis Ramirez

Genesis Ramirez

Raleigh

Overview

7
7
years of professional experience

Work History

Project Coordinator

Fidelity
Remote
04.2026 - Current
  • Supervise multiple projects from project start through delivery by prioritizing needs and delegating assignments.

Server

Coco Bongo
Raleigh, NC
02.2023 - 06.2024
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Took reservations and to-go orders by phone, answered customer questions
  • Assisted in training new servers on menu offerings and service protocols.

Server

Seoul Grille
Cary, NC
08.2022 - 02.2023
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables simultaneously, enhancing efficiency during peak hours.
  • Resolved customer inquiries and complaints promptly, improving satisfaction rates.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Mi Finca Resturante
Clinton, NC
08.2019 - 07.2022
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Processed customer orders using point-of-sale system, maintaining accuracy in transactions.
  • Assisted in training new servers on menu offerings and service protocols.
  • Maintained cleanliness and organization of dining area, adhering to health standards.

Education

Bachelor of Arts - Communications

North Carolina State University
Raleigh, NC
05.2024

Skills

  • Flexible and adaptable
  • Customer service
  • Strong work ethic
  • Professional appearance
  • Menu memorization

Timeline

Project Coordinator

Fidelity
04.2026 - Current

Server

Coco Bongo
02.2023 - 06.2024

Server

Seoul Grille
08.2022 - 02.2023

Server

Mi Finca Resturante
08.2019 - 07.2022

Bachelor of Arts - Communications

North Carolina State University
Genesis Ramirez