Gavin Willard
Kernersville
Summary
Adept at enhancing vehicle safety and performance, I leveraged skills in tire installation, multitasking, and preventive maintenance to boost customer satisfaction at McCarthy Tire Service. My proactive approach and hand tools proficiency led to significant productivity improvements, making me a key player in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Oil and Tire Technician
McCarthy Tire Service
03.2023 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Inspected and maintained equipment to limit operational disruptions.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
Lube Technician
Take 5 Oil Change
03.2022 - 02.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
Education
Highschool Diploma -
Willow Hyschool
Kernersville, NCSkills
- Tire installation
- Tire mounting
- Tire balancing
- Wheel balancing
- Oil changes
- Air compressor operation
- Safety procedures
- Fluid checks
- Hydraulic jack usage
- Parts lubrication
- Multitasking
- Hand tools proficiency
- Decision-making
- Active listening
- Heavy lifting
- Safe vehicle lifting
- Tire sensor resets
- Preventive Maintenance
- Valve stem replacement
- Tire damage assessment
- Power tool operation
- Proper tire inflation
Certification
I am safety and emission inspection certified.
Timeline
Oil and Tire Technician
McCarthy Tire Service
03.2023 - Current
Lube Technician
Take 5 Oil Change
03.2022 - 02.2023
Highschool Diploma -
Willow Hyschool
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