Gavin Fain
Wadesboro
Summary
Dynamic Account Manager with a proven track record of strengthening partnerships, retaining high‑value accounts, and driving revenue growth. Recognized for strong leadership, strategic thinking, and the ability to influence key decision‑makers. Excels in expanding professional networks, developing effective sales strategies, and cultivating long‑term customer relationships. Experienced in both account management and new account acquisitions.
Overview
25
25
years of professional experience
Work History
Roll Off Driver
Republic Services
02.2024 - Current
- Operated roll-off trucks to transport waste materials efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle readiness and compliance with safety regulations.
- Collaborated with dispatch teams to optimize route efficiency and minimize delays.
- Developed strong relationships with clients through reliable service delivery and consistent communication about their needs.
- Adhered to safety protocols, reducing the risk of accidents and maintaining a safe working environment.
Assistant Manager of Sales/ Operations
Pala Raceway
09.2015 - 02.2019
- Oversaw daily track operations, including race-day scheduling, event logistics, staff coordination, customer service, and safety procedures.
- Handled budgeting, financial tracking, purchasing, and cost control, contributing to efficient operational performance.
- Led customer experience initiatives, resolving issues quickly and ensuring high satisfaction for racers, sponsors, and spectators.
- Coordinated with sponsors, vendors, and racing teams, maintaining strong business relationships and supporting event success.
- Supported hiring, training, and performance coaching for frontline and seasonal staff.
Sales Manager
Sleep Train
01.2013 - 09.2015
- Led cross-functional teams to enhance customer engagement and boost retention rates.
- Developed and executed strategic sales plans to achieve market penetration goals.
- Reached Consecutive Months Platinum - +48 % to goal.
- Analyzed market trends to identify growth opportunities and optimize product positioning.
- Recognized with highest sales award- Presidents Club, multiple Employee of the month, Store of the month and All Star Winner.
Key Account Manager
Serta
02.2006 - 12.2012
- Cultivated strong relationships with key clients to enhance customer satisfaction and retention.
- Negotiated agreements with key accounts to secure preferred pricing and terms.
- Managed the factory's largest retail accounts generating $40 million in sales per year.
- Developed strategic account plans to align client objectives with company offerings.
- Analyzed market trends to identify opportunities for growth within key accounts.
Sales Executive
Spring Air Mattress
06.2001 - 01.2006
- Cultivated relationships with key clients to drive revenue growth and enhance customer satisfaction.
- Developed targeted sales strategies based on market analysis and competitive landscape insights.
- Led cross-functional teams in executing successful product launches, increasing market penetration.
- Analyzed sales data to identify trends, optimize processes, and improve forecasting accuracy.
Education
Graduate Certificate - Sales Business
Dale Carnegie
Orange, CASkills
- Addressing customer issues
- Targeted sales strategies
- Brand strategy alignment
- Sales growth strategies
- Effective negotiation skills
Timeline
Roll Off Driver
Republic Services
02.2024 - Current
Assistant Manager of Sales/ Operations
Pala Raceway
09.2015 - 02.2019
Sales Manager
Sleep Train
01.2013 - 09.2015
Key Account Manager
Serta
02.2006 - 12.2012
Sales Executive
Spring Air Mattress
06.2001 - 01.2006
Graduate Certificate - Sales Business
Dale Carnegie