Dedicated server with strong customer service and problem-solving skills. Proven ability to manage inquiries and train staff, ensuring seamless dining experiences.
Overview
6
6
years of professional experience
Work History
Front of House Employee
Backstreets Bar and Grill
Hickory
02.2020 - 01.2026
Welcomed guests and ensured memorable dining experiences through attentive service.
Explained menu items, took orders, and coordinated food delivery to maintain dining flow.
Trained new staff on customer service and operational procedures to enhance team performance.
Server
Michaels Seafood
Wilmington
06.2025 - 09.2025
Provided exceptional customer service in a fast-paced dining environment.
Managed customer orders accurately through POS system, ensuring timely service.
Demonstrated enthusiasm and knowledge of restaurant menu, enhancing customer dining experience.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Addressed customer inquiries and resolved issues promptly, contributing to customer satisfaction.