GARY HIEDEMAN
West End
Summary
Production manager with over 25 years of experience in the manufacturing and distribution industry. Dedicated employee who has strong leadership and team building skills, who strives to create a safe wok environment and knowledgeable work force.
Overview
29
29
years of professional experience
Work History
Shift Manager
Pilkington Glass North America
07.2021 - Current
- Coached crew members to optimize performance and motivate toward more efficient work.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Supervised ongoing daily production phases.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Monitored daily and weekly key performance indicators to maintain on-track status.
Production Supervisor
AGP Glass
05.2021 - 07.2021
- Resolved issues quickly to maintain productivity goals.
- Managed team of 4 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Production Supervisor
Diamond Foods LLC
01.2014 - 05.2021
- Walnut processing/packaging supervisor managing three departments and 100 union employees, including five department leads
- Track and log daily packaging materials and wip losses and gains through work orders created by JDE systems
- Member of Continuous Improvement Team. Led to process improvements resulting in $10k cost savings in staffing correction, $15k savings from operations flow change in manufacturing, $10k savings in product certification changes, $8k savings in streamlining of finished goods, change in operating procedures
- Managed documentation of and training on production procedures and work instructions
- Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
Shift Manager
Pilkington Glass North America
10.2012 - 01.2014
- Managed 40 employees through weekly rotating shifts
- Review employees training records and skill assessments annually to ensure proper qualification
- Responsible for daily manning according to production needs and open positions
- Coordinate with maintenance managers on daily production issues and report long term PM needs on equipment
- Responsible for inventory control, packaging, repairs, and PM's
- Assist in maintaining customer satisfaction of 98.5% in shipping
- Completed 10 hour OSHA training course, First Aid, and CPR
- Maintain ISO 14001, ISO 9001, and OSHAS 18001 management systems certifications by performing monthly quality audits
- Manufactured automotive glass for Toyota at Nummi plant located in Fremont Ca.
Production Supervisor
Diamond Foods Inc
06.2009 - 10.2012
- Packaging supervisor managing 150 employees
- Daily scheduling of employees based upon production needs and job openings
- Assigned appropriate manufacturing supervisor, assembler and operator duties
- Defined manufacturing performance standards and reviewed the outcome of performance goals to set future targets
Material Handling Supervisor/Shift Manager
Pilkington Glass North America
04.1995 - 03.2009
- Promoted to Material Handling Supervisor in June 2001. Promoted to Shift Manager in January 2003
- Managed inventory pick sheets for export and domestic deliveries
- Daily monitoring and scheduling of materials and equipment used for glass manufacturing, packaging and shipping
- Member of QS9000 documentation team, assembled to document all process controls and activities
- Managed up to 40 employees through weekly rotating shifts
- Manufactured automotive glass for Toyota at Nummi plant located in Fremont Ca.
Education
Associate of Arts - Business Administration And Management
Sandhills Community College
Pinehurst, NC05.2025
High School Diploma - undefined
Manteca High School
Manteca, CA1988
Skills
- People leadership
- Production scheduling
- KPI development and attainment
- Quality management
- SOP development and training
- Lean methodology and 5S
- Inventory management
Accomplishments
- From June 2017 to current date; assisted in $10m renovation to walnut cracking and sorting equipment
- Assisted in $350k upgrade to walnut sorting equipment in 2014-2015
Timeline
Shift Manager
Pilkington Glass North America
07.2021 - Current
Production Supervisor
AGP Glass
05.2021 - 07.2021
Production Supervisor
Diamond Foods LLC
01.2014 - 05.2021
Shift Manager
Pilkington Glass North America
10.2012 - 01.2014
Production Supervisor
Diamond Foods Inc
06.2009 - 10.2012
Material Handling Supervisor/Shift Manager
Pilkington Glass North America
04.1995 - 03.2009
Associate of Arts - Business Administration And Management
Sandhills Community College
High School Diploma - undefined
Manteca High School
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