Gary Ferguson Jr
Lexington
Summary
Motivated and results-driven professional with a strong background in data analysis, sales, and logistics. Experienced in analyzing large data sets, identifying trends, and providing actionable insights to optimize processes and improve performance. Proven ability to collaborate across teams, support inventory management, and deliver tailored solutions that meet business needs. Passionate about driving operational efficiency and achieving business objectives through data-driven decision-making.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production Associate
Owens & Minor
08.2024 - Current
- Collaborate with team members and supervisors to maintain production efficiency.
- Troubleshoot equipment issues to ensure consistent workflow.
- Work alongside leadership to meet daily production goals.
- Keep up with statistics of machines through rate tracking to make sure production numbers are being met for the shift.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
Lead Security & Data Technician
KNC Technologies
07.2023 - 06.2024
- Led teams on projects installing security systems for schools and businesses, ensuring scope adherence.
- Conducted client meetings to communicate benefits of security products and establish long-term rapport.
- Delivered projects on schedule while maintaining high-quality standards and client satisfaction.
- Ensured timely completion of projects with strong time management and prioritization skills.
- Assisted in designing and implementing custom data solutions tailored to client needs.
- Provided training and support to end-users, fostering a deeper understanding of various data tools and applications.
- Troubleshot complex issues within databases, providing prompt resolutions that minimized downtime impacting business operations.
- Supported strategic decision-making processes by providing accurate, real-time insights garnered from vast quantities of collected information.
- Championed a culture of continuous improvement, actively identifying areas for potential enhancements and driving initiatives aimed at elevating overall performance within the data technician team.
Field Technician & Data Analyst
Pga Tour
02.2019 - 06.2023
- Collected and analyzed large sets of data, identifying trends and making recommendations for improvements in event logistics and operations.
- Built and maintained relationships with event stakeholders, ensuring operational success.
- Trained staff and volunteers on data accuracy, enhancing overall event data quality.
- Kept detailed records of field measurements and data.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
Dispatch & Logistics Manager
Premier Transportation
07.2018 - 02.2019
- Managed logistics for 60 drivers, optimizing delivery efficiency and meeting compliance standards.
- Acted as the primary contact for clients, resolving issues and exceeding service expectations.
- Enhanced resource allocation strategies to reduce costs and increase client satisfaction.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
Delivery & Customer Specialist
Furnitureland South
09.2015 - 07.2018
- Developed strong relationships with customers, enhancing satisfaction and loyalty.
- Coordinated efficient delivery schedules, minimizing delays and optimizing operations.
- Provided hands-on support to address and resolve client concerns.
- Verified accuracy of customer account information and updated when necessary.
- Provided customers with detailed information on company products, services and materials.
- Identified customer issues with products or services, investigated causes and initiated resolutions.
- Requested escalation for unresolved issues.
- Trained new team members on company policies and procedures, ensuring consistent service levels across the board.
Sales Account Manager
Red Ventures
02.2015 - 09.2015
- Achieved top-tier sales performance, surpassing team benchmarks by 20%.
- Executed cold calls and sales strategies to acquire new accounts and grow revenue.
- Managed account transitions, ensuring seamless client onboarding.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
Education
Some College - Business
Pfeiffer University
Skills
- Business Intelligence Tools: Power BI, Tableau, Excel
- Data Analysis: GIS Data, Statistical Analysis
- Inventory Management: Forecasting, Logistics Optimization
Certification
- First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
Timeline
Production Associate
Owens & Minor
08.2024 - Current
Lead Security & Data Technician
KNC Technologies
07.2023 - 06.2024
Field Technician & Data Analyst
Pga Tour
02.2019 - 06.2023
Dispatch & Logistics Manager
Premier Transportation
07.2018 - 02.2019
Delivery & Customer Specialist
Furnitureland South
09.2015 - 07.2018
Sales Account Manager
Red Ventures
02.2015 - 09.2015
Some College - Business
Pfeiffer University
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