Gary Brewer

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Member Les Clefs d'Or Concierge

Achieved Level I Court of Sommeliers

• Mebane Veterinary Hospital, Mebane, NC, Front Desk Representative, technician assistant, record keeping, Assist clients with scheduling appointments, vaccinations and surgeries, Prioritize emergency/non-emergency situations with appropriate actions, Medical transcription of exams, prescriptions, lab results and recommendations, Maintain organized patient files and office supply orders
• The Phoenician Resort & Spa, Scottsdale, AZ, Luxury Collection Concierge, Guest services including recommending and scheduling best dining, tours and events for hotel guests., Arranging and personalizing guest itineraries and experiences, Member of Les Clefs d'Or, USA and Valley of The Sun Concierge, In House Trainer - The Phoenician and Canyon Suites, Earned Level 1 (Introductory) Court of Sommeliers, Awarded Phoenician's Finest 2015
• Southwest Airlines PHX Station, Phoenix, AZ, Customer Service Supervisor, Passenger ticketing, check in and boarding; Assisted passengers with irregular operations (i.e. delays, cancelations, missed flights, lost tickets, security and safety), Conducted annual evaluations of team members, Led PHX Station Hiring Team with People Department. Conducted group and individual interviews for all departments of Ground Operations, Station Trainer for FAA required Annual HAZMAT Safety Compliance
• United States Marine Corps, Twenty-Nine Palms, CA, Kaneohe Bay, HI, Marine Corps Recruit, Graduate of Basic Training, Private First Class, Marine Corps Recruit Depot, San Diego, CA, Graduate of Communications-Electronics School, Twenty-Nine Palms, CA; Communications Center Operator - MOS 2542, Served onboard the U.S.S. Duluth, West Pacific Tour, Pearl Harbor, HI, Platoon Religious Lay Leader, MCRD, San Diego, CA