Ganielle Peterson
Charlotte
Summary
Proficient Medical Assistant bringing valuable experience in clinical and administrative functions, with a comprehensive understanding of coding systems and patient care protocols. Successfully maintained accurate medical records, contributing to a 20% improvement in documentation compliance during audits. Strong teamwork and leadership abilities demonstrated through collaboration with multidisciplinary teams to enhance patient treatment workflows. Passionate about utilizing skills to improve healthcare delivery in travel assignments. EMR systems Epic, Cerner, Cattails, Allscripts and Labcorp Beacon.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant (Travel)
UW Health University Hospital Hematology/Oncology (Stem Cell Transplant Clinic)
12.2024 - 11.2025
- EMR/EHR Epic. Knowledge of medical insurance and its terminology. Assign standardized codes for diagnoses, procedures, and treatments using systems like ICD-10, CPT, and HCPCS.
- Provide direct patient care, including education, assessment, and management, for patients undergoing stem cell transplants and cellular therapies.
- Manage patients' pre- and post-treatment courses, including monitoring for side effects and addressing complications.
- Microsoft Teams, Microsoft Office 365 and Zendesk
- Take vital signs, record height, weight, pain level, and chief complaints, and assist in patient intake and discharge.
- Process incoming and outgoing, lab orders, medical records, and other clinical documents with speed and accuracy to meet clinical needs.
- Administered patient intake processes, ensuring accurate information collection and documentation.
Advanced AI Data Trainer (Remote)
Invisible Technologies Inc.
05.2024 - 10.2024
- Train AI on multimodal content, requiring precise annotation for diverse content types. Collaborated with cross-functional teams to refine machine learning algorithms and improve model outputs.
- Synthesizing raw, unfiltered data to build well-organized, unbiased data sets. Ensuring data is properly annotated according to specific annotation guidelines.
- Showing AI programs samples of training data and checking the output to see whether it's correct. Re-annotating data when AI doesn't read data correctly.
- Zendesk, Slack, and Zoom video conferencing.
- Developed and refined training datasets for advanced AI models, enhancing accuracy and performance.
- Collaborated with cross-functional teams to align data training processes with project goals.
Medical Assistant (Travel)
UW Health University Hospital (Podiatry)
01.2024 - 04.2024
- EMR/EHR Epic. Microsoft office 365, Microsoft Teams and Zendesk applications. Organized charts, documents, and supplies.
- Outbound calls to confirm appointments and document messages. Assisted with scheduling surgeries or tests when requested.
- Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system. Assisted physicians with procedures as needed.
- Maintained confidentiality and security with all protected information. Receive and process requests for patient health information in accordance with company, state, and federal guidelines.
- Reviewed and verified documents for accuracy, identifying discrepancies for correction.
- Entered and verified patient data into electronic health record systems with high accuracy.
Medical Assistant (Travel)
UW Health University Hospital (Oncology)
06.2023 - 11.2023
- EMR/EHR Epic. Assessed, documented, and monitored vital signs for patients within the outpatient setting.
- Incorporated outside records into charts with EMR EPIC (Care Everywhere).
- Initiated tests, scans, and other orders. Verify that codes (ICD-10 and CPT) are accurate and meet all federal regulations and insurance standards.
- Advanced data entry experience with the ability to navigate and manipulate large data sets. Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment via Mychart.
- Evaluated charts, documents, and orders and made timely corrections. Maintained strict confidentiality of transcribed data according to HIPAA regulations and company policy.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Medical Assistant (Travel)
UW Health University Hospital (Pulmonary)
03.2023 - 06.2023
- EMR/EHR Epic. Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Set up Pre-visit planning for returning patients by uploading Diagnostic, Laboratory and Pulmonary function test results and/or ER visit summary notes prior to patients' appointments via Care Everywhere.
- Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
- Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions. Administered Pneumococcal Vaccines (PV20 and PV23).
- Streamlined data entry processes, enhancing efficiency and reducing errors.
Medical Assistant (Travel)
Catholic Medical Center (Cardiology)
12.2022 - 03.2023
- EMR/EHR Allscripts. Measured vital signs, obtained medical history, and prepared patients for examination.
- Educated patients about medications, procedures, and the physician's instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Captured and transcribed medical record documentation with electronic medical record applications.
- Clarify any discrepancies with physicians or other healthcare providers to ensure accurate coding. Analyze medical records and doctors' notes to determine and assign the correct codes.
- Trained new staff on EKG procedures and equipment usage for improved operational efficiency.
- Conducted EKG tests to monitor patients' heart activity and detect abnormalities.
Medical Assistant (Travel)
Ascension St. Thomas (Gastroenterology)
09.2022 - 12.2022
- EMR/EHR Epic. Responded to patient callbacks and phone-in prescription refill requests.
- Organized charts, documents, and supplies to maintain team productivity. Educated patients about medications, procedures, and the physician's instructions.
- Retrieved electronic communication, faxes, open postal mail, and performs data entry.
- Scanned or upload documents and correspondence in EMR. Informed providers of urgent patient needs per nursing progress notes.
- Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
- Conducted patient intake by accurately recording medical histories, vital signs, and other pertinent information to support effective diagnosis and treatment.
Medical Assistant (Travel)
Marshfield Clinic Health System (Gastroenterology, Neuro-surgery, Pain Management)
12.2021 - 07.2022
- EMR/EHR Cerner and Cattails. Record patients' medical history, vital statistics, or information such as test results in medical records.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Use assigned codes to prepare and submit insurance claims and patient invoices. Schedule appointments for patients.
- Scan and upload documents and correspondence in EMR. Contact medical facilities or departments to schedule patients for tests or admission.
- Received and screened telephone calls and visitors. Returned dictated reports for the physician's review, signature, and corrections and inclusion in patients' medical records.
- Ensured patient safety during procedures by meticulously monitoring vital signs and promptly addressing any issues that arose.
Medical Assistant (Travel)
UW Health University Hospital (ENT clinic)
09.2021 - 12.2021
- EMR/EHR - EPIC. Clean and sterilize instruments and dispose of contaminated supplies.
- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean. Maintains confidentiality and security with all protected information.
- Received and processed requests for patient health information in accordance with company, state, and federal guidelines.
- Contacted medical facilities or departments to schedule patients for tests or admission. Process incoming and outgoing labs, lab orders, medical records, and other clinical documents with speed and accuracy to meet clinical needs.
- Maintain confidentiality and ensure compliance with HIPAA and other regulatory requirements.
- Enhanced efficiency by performing high-volume data entry tasks, ensuring timely completion of medical reports.
Education
Certification - Assisted Living Facility Administrator
Feden Healthcare Education Institute
Port Saint Lucie, FL, USA08-2020
Diploma - Medical Assisting/Phlebotomy
Sanford Brown Institute
Fort Lauderdale, FL, USA07-2009
High School Diploma -
Erasmus HS
Brooklyn, NY, USA07-2004
Skills
- Medical Coding
- Medical Records Management
- Insurance Verification
- Data Entry
- EMR/EHR Management
- Computer and Microsoft office skills
- HIPAA Laws & Ethics
- Medical terminology knowledge
- Zendesk experience
- Microsoft teams
- Slack communication
- Zoom meeting software
Certification
- NHA # Z6A3L7Q Exp: 06/2027
- BLS - AHA Exp: 03/2027
- TEFL certified (160hr)
Timeline
Medical Assistant (Travel)
UW Health University Hospital Hematology/Oncology (Stem Cell Transplant Clinic)
12.2024 - 11.2025
Advanced AI Data Trainer (Remote)
Invisible Technologies Inc.
05.2024 - 10.2024
Medical Assistant (Travel)
UW Health University Hospital (Podiatry)
01.2024 - 04.2024
Medical Assistant (Travel)
UW Health University Hospital (Oncology)
06.2023 - 11.2023
Medical Assistant (Travel)
UW Health University Hospital (Pulmonary)
03.2023 - 06.2023
Medical Assistant (Travel)
Catholic Medical Center (Cardiology)
12.2022 - 03.2023
Medical Assistant (Travel)
Ascension St. Thomas (Gastroenterology)
09.2022 - 12.2022
Medical Assistant (Travel)
Marshfield Clinic Health System (Gastroenterology, Neuro-surgery, Pain Management)
12.2021 - 07.2022
Medical Assistant (Travel)
UW Health University Hospital (ENT clinic)
09.2021 - 12.2021
Certification - Assisted Living Facility Administrator
Feden Healthcare Education Institute
Diploma - Medical Assisting/Phlebotomy
Sanford Brown Institute
High School Diploma -
Erasmus HS