Gage Young
Bakersville
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Altec Industries and City Drive In. Excelled in finding and fixing problems, and stress tolerance, exceeding performance metrics, and ensuring product quality. Demonstrated reliability by consistently meeting deadlines and fostering team collaboration. Skilled in part assembly and adept at managing high-volume customer interactions, significantly improving service delivery.
Overview
6
6
years of professional experience
Work History
Paint Line Associate
Altec Industries
06.2023 - Current
- Developed strong working relationships with cross-functional teams, fostering collaboration for smoother operations.
- Contributed to achieving company objectives by consistently meeting or exceeding individual performance metrics.
- Completed all assigned tasks within targeted deadlines, keeping pace with demanding production schedules.
- Assisted in quality control efforts, ensuring each product met or exceeded company standards before shipment.
- Assisted in training new hires, providing guidance on proper assembly techniques and safety protocols.
- Ensured consistent product quality through thorough visual inspections and adherence to established specifications.
- Participated in regular team meetings to discuss process improvements, share best practices, and address challenges.
- Maintained strict adherence to safety guidelines, resulting in reduced accidents and injuries on the production floor.
- Collaborated with team members to meet daily production goals and maintain a positive work environment.
- Monitored product quality and communicated necessary improvements to site superintendent.
Waiter
City Drive in
05.2019 - 05.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Education
High School Diploma -
Mitchell High School
Bakersville, NC05.2023
Skills
- Reliability and punctuality
- Machine operation
- Stress tolerance
- Adaptive learning
- Hand and power tools
- Assembly and production
- Part assembly
Timeline
Paint Line Associate
Altec Industries
06.2023 - Current
Waiter
City Drive in
05.2019 - 05.2023
High School Diploma -
Mitchell High School
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