Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gage Winstead

Asheville

Summary

Dynamic outdoor recreation professional with expertise in staff training, program design, and team building. Proven ability to enhance customer service and operational efficiency, driving impactful youth programs and fostering a team environment that is both collaborative and supportive.

Overview

5
5
years of professional experience

Work History

Bike Park Operations Manager

Fiddlehead Farm and Forest
Fletcher
04.2025 - Current
  • Hired, onboarded, and trained staff on safety procedures, customer service, and equipment usage.
  • Designed and implemented youth and member programs, and developmental teams for young riders.
  • Assisted in developing operational strategies for resource management and business recovery post-Helene.
  • Led trail rebuilding efforts and successful Trail Armor installation.

Head Bartender

Black Mountain Brewing
Black Mountain
06.2024 - 03.2025
  • Managed day-to-day operations of a craft microbrewery, resulting in increased revenue and customer loyalty.
  • Trained bartenders on organizational policy, health regulations, and standards for excellence in service.
  • Implemented customer feedback systems, and organized numerous special events.

Adventure Center Manager

James Madison University Recreation
Harrisonburg
01.2021 - 05.2024
  • Hired, trained, and developed student staff as route setters in the climbing gym, and as off-site trip leaders.
  • Designed and implemented programs and trips for a diverse student body, and led DEI training for student staff.
  • Held the roles of a trip leader, ropes course facilitator, climbing gym and rental center staff, and route setter prior to becoming a manager in the Adventure Center.

Education

Bachelor of Science - Sport And Recreation Management

James Madison University
Harrisonburg, VA
05-2024

Skills

  • Staff training
  • Schedule management
  • Resource allocation
  • Program design
  • Team building
  • Customer service
  • Leadership development
  • Cross-functional collaboration

Timeline

Bike Park Operations Manager

Fiddlehead Farm and Forest
04.2025 - Current

Head Bartender

Black Mountain Brewing
06.2024 - 03.2025

Adventure Center Manager

James Madison University Recreation
01.2021 - 05.2024

Bachelor of Science - Sport And Recreation Management

James Madison University
Gage Winstead