Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gage Anderson

Concord

Summary

Recent graduate from RCCC with a strong work ethic and dedication to continuous learning. Eager to expand expertise in IT/cybersecurity and collaborate with industry experts to enhance skills and deepen knowledge. Passionate about advancing career through hands-on experience and professional development opportunities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

WBL ITS Help Desk Internship

Rowan Cabarrus Community College
Salisbury, NC
01.2025 - 04.2025
  • Maintained equipment on campus doing ITS jitbit tickets for students and staff.
  • Assisted with software installations, inventory, and joining computers to RCCC domains while troubleshooting any other technical issues that occurred to keep campus up to date and operational.
  • Constant cable management, re-imaging devices into Windows 11, and adding devices to correct Intune tenant.
  • Handling software installations from RCCC Network Shares such as Google Chrome, Firefox, Office 21, VLC Media Player, or others depending on specific software needs.
  • Renaming devices, managing cameras, webcams, and TV's potential issues.

Retail Sales Associate/Floor Staff

The Depot at Gibson Mill: Antique and Designer Mall
Concord, NC
12.2019 - Current
  • Greet customers and help with product questions, selections, and purchases while locating, memorizing, and moving items in 600+ antique booths.
  • Making 100+ monthly calls dealing with prices or questions on merchandise to make sales.
  • Assist in floor moves, display maintenance, housekeeping, and monitoring floor/inventory stock.
  • Play a key role in the success of hitting many monthly sales goals.
  • Maintain calm demeanor and professionally manage issues in busy, fast paced situations.
  • Boosted customer satisfaction levels through exceptional customer service, addressing concerns promptly, and providing a welcoming store environment.


Antique/Vintage Booth Vendor

(August, 2023 - PRESENT)

  • Constantly finding, cleaning, and restocking personal booths with quality products.
  • Inventory and pricing all items to track monthly profits.
  • Average over $1500 in monthly sales.

Education

Associate of Applied Science - Information Technology, Cybersecurity

Rowan Cabarrus Community College
Concord, NC
05.2025

STEM Graduate - undefined

Central Cabarrus High School
Concord, NC
06.2022

Skills

  • Hardware and software support
  • Troubleshooting
  • Interpersonal skills
  • Organizational proficiency
  • Efficient time management
  • Collaborative teamwork
  • Critical thinker
  • Clear and concise communication
  • Positive attitude

Certification

IC3 Digital Literacy Master Certification (August 19, 2024)

Timeline

WBL ITS Help Desk Internship

Rowan Cabarrus Community College
01.2025 - 04.2025

Retail Sales Associate/Floor Staff

The Depot at Gibson Mill: Antique and Designer Mall
12.2019 - Current

STEM Graduate - undefined

Central Cabarrus High School

Associate of Applied Science - Information Technology, Cybersecurity

Rowan Cabarrus Community College
Gage Anderson