Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Gaetana Chavez-Chang

Bojangles Coliseum
Charlotte
1
Language
1
Certification
5
years of professional experience

In-depth customer support associate with strong organizational and interpersonal skills. Experienced in working with diverse clients and delivering high-quality service. Motivated, adaptable, and efficient in fast-paced environments with strong time management and multitasking abilities.

Work History

Catering Services

3 Years 10 Months
Charlotte Convention Center | 10.2022 - Current
  • Delivered customer service during events
  • Assisted with setup and breakdown of catering events
  • Organized food distribution and service stations
  • Maintained safety and cleanliness standards

Hostess

3 Years 10 Months
Bojangles Coliseum | 10.2022 - Current
  • Greeted guests and managed seating
  • Managed reservations and waitlists
  • Maintained cleanliness and supported service staff

Dental Assistant Academy

3 Months
D.A. Academy of North Carolina | 06.2026 - 09.2026
  • Completed comprehensive dental assisting training combining classroom instruction with hands-on clinical laboratory experience.
  • Trained in chairside assisting, dental instruments, four-handed dentistry, patient preparation, and general dental procedures.
  • Developed skills in dental radiography and X-ray safety, sterilization, infection control, and proper clinical protocols.
  • Gained experience with dental materials, dental anatomy and terminology, patient care, and dental office procedures.
  • Completed training in monitoring nitrous oxide, CPR/AED, dental office emergencies, and North Carolina dental radiography.
  • Applied clinical skills through hands-on practice and externship experience in a professional dental setting.

Front Desk Receptionist

6 Months
TownePlace Suites by Marriott | 09.2025 - 03.2026
  • Managed daily front desk operations and guest check-in/check-out
  • Provided customer service and resolved guest concerns
  • Coordinated appointment scheduling and maintained records
  • Trained staff on front desk procedures

Teacher

1 Year
Dogwood Lane Children's Academy | 08.2021 - 08.2022
  • Built relationships with students and parents
  • Managed classroom behavior
  • Encouraged critical thinking and problem-solving

Education

Bachelor of Science - Cellular and Molecular Biology

Appalachian State University | Boone, NC | 05.2026

Expected May 2026

Skills

Customer Service
Time Management
Teamwork
Communication
Scheduling
Adaptability
Problem Solving

Accomplishments

  • Latin Honors
  • Scholar-Athlete of the Year

Certification

  • Dental Assistant Certificate
  • NC Dental Radiography Certification
  • Nitrous Oxide Monitoring Certification
  • Sterilization & Infection Control Certification
  • CPR Certification
  • Dental Office Emergencies Certification

Languages

Spanish (Native/Bilingual)

Timeline

Dental Assistant Academy

D.A. Academy of North Carolina
06.2026 - 09.2026Read More

Front Desk Receptionist

TownePlace Suites by Marriott
09.2025 - 03.2026Read More

Catering Services

Charlotte Convention Center
10.2022 - CurrentRead More

Hostess

Bojangles Coliseum
10.2022 - CurrentRead More

Teacher

Dogwood Lane Children's Academy
08.2021 - 08.2022Read More

Appalachian State University

Bachelor of Science from Cellular and Molecular Biology
Read More
Gaetana Chavez-Chang