In-depth customer support associate with strong organizational and interpersonal skills. Experienced in working with diverse clients and delivering high-quality service. Motivated, adaptable, and efficient in fast-paced environments with strong time management and multitasking abilities.
Work History
Catering Services
3 Years 10 Months
Charlotte Convention Center | 10.2022 - Current
Delivered customer service during events
Assisted with setup and breakdown of catering events
Organized food distribution and service stations
Maintained safety and cleanliness standards
Hostess
3 Years 10 Months
Bojangles Coliseum | 10.2022 - Current
Greeted guests and managed seating
Managed reservations and waitlists
Maintained cleanliness and supported service staff
Dental Assistant Academy
3 Months
D.A. Academy of North Carolina | 06.2026 - 09.2026
Completed comprehensive dental assisting training combining classroom instruction with hands-on clinical laboratory experience.
Trained in chairside assisting, dental instruments, four-handed dentistry, patient preparation, and general dental procedures.
Developed skills in dental radiography and X-ray safety, sterilization, infection control, and proper clinical protocols.
Gained experience with dental materials, dental anatomy and terminology, patient care, and dental office procedures.
Completed training in monitoring nitrous oxide, CPR/AED, dental office emergencies, and North Carolina dental radiography.
Applied clinical skills through hands-on practice and externship experience in a professional dental setting.
Front Desk Receptionist
6 Months
TownePlace Suites by Marriott | 09.2025 - 03.2026
Managed daily front desk operations and guest check-in/check-out
Provided customer service and resolved guest concerns
Coordinated appointment scheduling and maintained records
Trained staff on front desk procedures
Teacher
1 Year
Dogwood Lane Children's Academy | 08.2021 - 08.2022
Built relationships with students and parents
Managed classroom behavior
Encouraged critical thinking and problem-solving
Education
Bachelor of Science - Cellular and Molecular Biology
Appalachian State University | Boone, NC | 05.2026
Expected May 2026
Skills
Customer Service
Time Management
Teamwork
Communication
Scheduling
Adaptability
Problem Solving
Accomplishments
Latin Honors
Scholar-Athlete of the Year
Certification
Dental Assistant Certificate
NC Dental Radiography Certification
Nitrous Oxide Monitoring Certification
Sterilization & Infection Control Certification
CPR Certification
Dental Office Emergencies Certification
Languages
Spanish (Native/Bilingual)
Timeline
Dental Assistant Academy
D.A. Academy of North Carolina
06.2026 - 09.2026Read More
Front Desk Receptionist
TownePlace Suites by Marriott
09.2025 - 03.2026Read More
Catering Services
Charlotte Convention Center
10.2022 - CurrentRead More
Hostess
Bojangles Coliseum
10.2022 - CurrentRead More
Teacher
Dogwood Lane Children's Academy
08.2021 - 08.2022Read More
Appalachian State University
Bachelor of Science from Cellular and Molecular Biology