Gabrielle Sanchez
Arden
Summary
I currently work at Ingles pharmacy. I’ve been there for over four years. I’ve enjoyed it and love the pharmacy. I recently got certified in January. I am a hard worker and fast learner.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Ingles
Mills River, NC
02.2022 - Current
- Assisted pharmacists in managing inventory levels and stock rotation.
- Processed prescription orders using pharmacy management software efficiently.
- Educated patients on medication usage, potential side effects, and storage requirements.
- Prepared and dispensed medications accurately to ensure patient safety.
- Maintained clean and organized work environment to comply with safety standards.
- Participated in training new staff members on pharmacy procedures and protocols.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles to include current medications and insurance details.
- Resolved third-party billing, computer system and customer service issues.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Assisted in management of prescription deliveries, improving patient convenience.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Cashier
Ingles
Etowah, NC
08.2021 - 02.2022
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented best practices for maintaining cleanliness and organization in checkout area.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Cashier
BiLo Foods
Pisgah Forest, NC
08.2020 - 04.2021
Education
Associate of Arts -
Blueridge
Hendersonville, NC05.2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Patient confidentiality
- Pharmacy ethics
- Medication labels
- Labeling prescriptions
- FDA and HIPAA compliance
- Customer service
- Data entry
- Attention to detail
- Insurance processing
- Certified pharmacy technician (cpht)
- Payment processing
Certification
Certified Pharmacy Technician
Timeline
Pharmacy Technician
Ingles
02.2022 - Current
Cashier
Ingles
08.2021 - 02.2022
Cashier
BiLo Foods
08.2020 - 04.2021
Associate of Arts -
Blueridge