Gabrielle Ingram
Charlotte
Summary
Dependable and safety-focused professional with four years of delivery driving and driver training experience. Brings proven experience as a Store Manager, with responsibilities including team leadership, scheduling, training, and daily operations. Experienced as a full-time Warehouse Packer, supporting efficient order fulfillment through accurate packing, loading, and unloading in fast-paced environments. Provided limited forklift assistance for two days to support staff members, with an understanding of warehouse safety procedures. Recognized for strong customer service skills, reliability, and the ability to maintain professionalism while meeting operational and delivery standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver and Trainer
FedEx / Calyco Inc
03.2022 - Current
- Assisted in training new drivers on route navigation and company policies.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Conducted pre-trip inspections to maintain vehicle safety and performance standards.
- Delivered packages to customer doorsteps and business offices.
Customer Service Representative
Savi Provisions Buckhead
08.2021 - 01.2022
- Maintained a clean and safe work environment by adhering to strict sanitation guidelines and safety protocols.
- Assisted in beverage inventory management, tracking stock levels and restocking as needed.
- Provided exceptional customer service, addressing concerns promptly and professionally for enhanced guest experiences.
- Processed customer transactions efficiently using point-of-sale systems.
Warehouse Packer
Five Below Distribution Center
06.2020 - 08.2021
- Operated packing machinery to efficiently package products for shipment.
- Inspected incoming materials for quality and accuracy before processing.
- Collaborated with team members to optimize workflow and meet daily targets.
- Maintained organized workstations to enhance operational efficiency and safety standards.
- Coordinated safe forklift movements to optimize loading and unloading processes.
Store Manager
Abu Ali
05.2019 - 04.2020
- Oversaw daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on sales techniques and customer service best practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Associate
Walmart
04.2017 - 04.2019
- Monitored inventory levels and restocked merchandise as needed.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Baldwin High School
Milledgeville, GANo Degree - Audio Production
Art Institute of Atlanta
Atlanta, GASkills
- Delivery process optimization
- Maintaining compliance
- DOT requirements
- Team leadership
- Customer service
- Staff management
- Relationship building
Timeline
Delivery Driver and Trainer
FedEx / Calyco Inc
03.2022 - Current
Customer Service Representative
Savi Provisions Buckhead
08.2021 - 01.2022
Warehouse Packer
Five Below Distribution Center
06.2020 - 08.2021
Store Manager
Abu Ali
05.2019 - 04.2020
Store Associate
Walmart
04.2017 - 04.2019
High School Diploma -
Baldwin High School
No Degree - Audio Production
Art Institute of Atlanta