Gabriella Smith

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.
• Maintained effective team member communication.
• Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
• Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
• Improved customer satisfaction by promptly locating items and providing product information.
• Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
• Assisted customers with special requests, enhancing their shopping experience at the store.

• Reduced material waste with precise measurements and effective use of raw materials.
• Adapted to varying project requirements by quickly learning new techniques and adjusting saw settings as needed.
• Maintained an organized workspace through diligent cleaning practices, ensuring debris removal after each shift for optimal productivity.
• Increased production efficiency by maintaining saw equipment and performing regular blade replacements.
• Achieved consistent product quality by adhering to standardized manufacturing processes during all phases of saw operation tasks.
• Supported a positive work environment with strong communication skills, effectively collaborating with team members on shared tasks.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Promoted a positive work environment through open communication and constructive feedback.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Excelled in every store position and regularly backed up front-line staff.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Exercised composure under pressure and in escalated customer service scenarios.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Tracked receipts, employee hours, and inventory movements.

• Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
• Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
• Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
• Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
• Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
• Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
• Ensured compliance with all company standards as well as local health and safety regulations during each shift.
• Counted registers and cleaned and secured shop at end of shift.
• Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
• Developed professional relationships to improve retention of key customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.

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• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Worked well with teammates and accepted coaching from management team.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Collaborated with team members to complete orders.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Trained new team members on procedures, customer service, and sales techniques.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Became familiar with products to answer questions and make suggestions.
• Operated cash register to ring up final bill and process various forms of payment.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Increased efficiency and team productivity by promoting operational best practices.

• Cooperated with coworkers to improve customer experience and manage storefront.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
• Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
• Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
• Optimized shift operations to meet and exceed sales targets without compromising on service quality.
• Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
• Increased customer satisfaction and grew business by maintaining close relationships with customers.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Promoted a positive work environment through open communication and constructive feedback.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Excelled in every store position and regularly backed up front-line staff.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Kept employees operating productively and working on task to meet business and customer needs.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Exercised composure under pressure and in escalated customer service scenarios.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.

• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Assisted other team members to achieve goals.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Prepared products following restaurant, health, and safety standards and procedures.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.
• Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
• Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
• Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
• Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
• Ensured food safety by rigorously adhering to sanitation standards during food preparation.
• Increased customer satisfaction with prompt and accurate order taking.
• Maintained cleanliness and organization of dining area, leading to improved customer experiences.